I just installed a USA Technologies G10 card reader on the machine and my Vendo 721 at this location. Got a call this morning that the machine was frozen and would not do anything. The greeting was not scrolling on the screen, was stuck. Was on the phone all day with Vendnet and USA Tech. First spoke to Monza, and he said that machine was not card reader capable. Next called USA Tech and was told it should work and they sent an email with this information. ( SM6 board 67185-8 & 67209-6).
I called Vendnet and someone else answered that said an eprom that would update the board to version 8 should allow the G10 to work, but without dex. Anyone have any idea if I need to pull the reader, or run with it. On a side note, the machines are one hour away.