craigrob

Thanks very much! It was the corded GFCI that was the issue, as replacing it with a three-prong grounded plug solved the issue.

Good day all. I'm experiencing issues with two our machines and hope that someone might be able to provide some assistance. One machine, located in a small downtown bus terminal, began having power loss issues last week. After operating for a few minutes, the GFCI cuts out and the machine goes dead. Resetting the GFCI gives another couple of minutes of power, followed by a similar drop. I've tried swapping out the GFCI from a machine at home that has had no power issues, same result. The machine is giving no error codes. I've tried plugging in to outlets on different circuits to no avail. We've added small surge protectors between the outlet and the GFCI but this has not helped. The loss does not seem to be tied to any machine function, as the boiler had heated completely on one attempt at troubleshooting while another attempt gave us long enough for a machine rinse before shutting down a few minutes later. Any ideas? Our other issue is leaking from the steel nut directly behind the boiler. Water is coming out on the side furthest away from the boiler, where the steel nut meets an angled piece with a teflon water line attached on the other side. This issue has occurred on a low-usage machine and also on a higher-use one (close to 10K drinks). On the higher-use machine, we first noticed our drink levels dropping, then ++ water in the waste coffee bin in the past week. Fortunately, the water was spraying into the bin through the back of the machine and not all over the wiring. The boilers are really hard to work around, is there any info out there on troubleshooting issues with them? Is there an O-ring in the fittings that might have deteriorated? Could this be caused by a blockage? Both machines have been descaled recently, and the newer one developed the leak issue not long after we descaled it. I would greatly appreciate your assistance!