Hey yunsun- thanks for sharing your scam by ATM Equipment. That's messed up! I've contacted them on numerous occasions regarding tech questions and they have always been more than helpful. It's a shame to see that they would stoop to this level on the repair end! I contacted them to see if I could purchase equipment/ knowledge to fix these myself like shake, but they said no, and pointed me to their repair department. Glad I saw your post first as I probably would have sent my EPPs to them! Anyway, you mention that you found someone else to send these 6000k EPPs to for repair. Were you pleased with their work? Would you mind sharing who you sent them to? I found a guy on Ebay, who has a regular website (atmrepairservices.com) that claims to do a full repair for $129.99 each. It sounds like the guy shake mentions in the OP. I like the idea of helping out the small businessman, but I just want to make sure that they're done right and not just some shoddy patch job like you experienced. And again, if this guy can do it, there's gotta be a way for us to get the equipment to do this ourselves! But for now, I'll settle for someone reputable. Thanks in advance for any info yunsun!