havending Posted December 7, 2013 Share Posted December 7, 2013 Has anyone bought from entervending yet? The twister machine looks good and I can see it really selling some balls. Balls on a rack sell so so but balls in an interactive machine sell great. We use the sports venders and they sell about 60 to 90 a month in balls each so the. 400 or so price is not bad on the twister. I have seen the twister on location and it looks good. But I want to know how their service is, machine quality lead time etc. Link to comment Share on other sites More sharing options...
mjacks Posted December 11, 2013 Share Posted December 11, 2013 I just ordered a twister today to try it out. Not a huge loss if it doesn't pan out. Link to comment Share on other sites More sharing options...
havending Posted December 11, 2013 Author Share Posted December 11, 2013 I just ordered a twister today to try it out. Not a huge loss if it doesn't pan out. I'm going to go ahead and get one to try out. Like you say not a big loss. BB interactive is normally good. We have sports vendors that do 80 to 120 a month. Link to comment Share on other sites More sharing options...
mjacks Posted December 16, 2013 Share Posted December 16, 2013 Well, ordered the twister machine and it came in Friday. Opened the box and it was beat up pretty bad. The metal case was dented in and the steering wheel on the front was in several pieces. Just called Entervending and someone who speaks better English is supposed to call me back and hopefully get a replacement sent out. I will update with the progress. Link to comment Share on other sites More sharing options...
havending Posted December 16, 2013 Author Share Posted December 16, 2013 Well, ordered the twister machine and it came in Friday. Opened the box and it was beat up pretty bad. The metal case was dented in and the steering wheel on the front was in several pieces. Just called Entervending and someone who speaks better English is supposed to call me back and hopefully get a replacement sent out. I will update with the progress. Thank you for the update. I understand things happen but how they handle it is what I'm interest in. Besides the damage how was over all quality. Link to comment Share on other sites More sharing options...
sherlock Posted December 16, 2013 Share Posted December 16, 2013 Thanks for the info. Please keep us up to date. Link to comment Share on other sites More sharing options...
mjacks Posted December 17, 2013 Share Posted December 17, 2013 They jumped on the issue pretty quick and they are going to send out a new one. So far so good. Quality: It seemed to be well made. Not much plastic on it except the sterling wheel and prize chute. Cup. I didn't have time to mess with it that much and I didn't examine the coin mech at all. Link to comment Share on other sites More sharing options...
sherlock Posted December 17, 2013 Share Posted December 17, 2013 Do you mind sharing total cost with shipping? Link to comment Share on other sites More sharing options...
mjacks Posted December 17, 2013 Share Posted December 17, 2013 Do you mind sharing total cost with shipping? $517.49 Link to comment Share on other sites More sharing options...
sherlock Posted December 17, 2013 Share Posted December 17, 2013 Thanks mjacks. Link to comment Share on other sites More sharing options...
caserri Posted December 20, 2013 Share Posted December 20, 2013 Looks like they just posted a sale on these in their pipeline section. 15% off. Retail $450, on sale for $382. --Steven Link to comment Share on other sites More sharing options...
mjacks Posted December 21, 2013 Share Posted December 21, 2013 Figured I would update this. So far they have been snappy with the communication. Don't have the replacement unit yet. Link to comment Share on other sites More sharing options...
havending Posted December 23, 2013 Author Share Posted December 23, 2013 Sounds good so far. I am certain that we will add a few of them. Interactive BB machines have done very well over the years. With the current sale they have the best price on one inch balls. They have some under 10.00 a bag. Link to comment Share on other sites More sharing options...
dogcow Posted December 25, 2013 Share Posted December 25, 2013 Any idea if the mech can be swapped for a reliable one? Looks like most of their stuff is chinese knock offs I assume the mech is garbage. Seems pretty worthless if u can't get a better mech to fit Sent from my T-Mobile myTouch Q using Tapatalk 2 Link to comment Share on other sites More sharing options...
timberframe50 Posted December 25, 2013 Share Posted December 25, 2013 I'm hoping you can get a 50 cent mech on these. Link to comment Share on other sites More sharing options...
mjacks Posted December 26, 2013 Share Posted December 26, 2013 I'm hoping you can get a 50 cent mech on these. You can specify .25 or .50 mech. Link to comment Share on other sites More sharing options...
havending Posted December 26, 2013 Author Share Posted December 26, 2013 If you have products shipped on a pallet you can do a quarter and still make good money because freight will be very low. I can see lots of repete play. Any idea if the mech can be swapped for a reliable one? Looks like most of their stuff is chinese knock offs I assume the mech is garbage. Seems pretty worthless if u can't get a better mech to fit Sent from my T-Mobile myTouch Q using Tapatalk 2 I may order a head from them so I can check out the mech. Some of the foreign mechs are good. But many are junk Link to comment Share on other sites More sharing options...
mjacks Posted January 3, 2014 Share Posted January 3, 2014 Well things started off well but now I am getting the silent treatment from Entervending. Maybe everyone has been on extended holiday vacations but I haven't gotten any response back in regards to getting a new machine sent out to replace the damaged unit. I will wait until next week before escalating the issue. Link to comment Share on other sites More sharing options...
caserri Posted January 3, 2014 Share Posted January 3, 2014 Entervending is a Pipeline participant here. I will send my contact a link to this thread. I'm sure they would be happy to make things right considering we are all watching and anticipating a fair outcome. Link to comment Share on other sites More sharing options...
mjacks Posted January 7, 2014 Share Posted January 7, 2014 Finally got a call back today and they are shipping the replacement machine today. In a nutshell they said they dropped the ball between the holidays and other stuff going on. Hopefully this one will get here in one piece and I can give you all a better idea of how the machine does. Link to comment Share on other sites More sharing options...
sherlock Posted January 7, 2014 Share Posted January 7, 2014 Thanks for the update. Dropping the ball during the holidays is something I think we all do in business. ... some of us even more than once (don't ask me how I know). Link to comment Share on other sites More sharing options...
pdox Posted January 12, 2014 Share Posted January 12, 2014 I saw this machine at a kid's party place today selling bouncy balls at .50. I saw kids from 2 to 10 have a good time with it and probably 15 to 20 vends in the 30 minutes that I watched it. Link to comment Share on other sites More sharing options...
LandJGroup Posted January 12, 2014 Share Posted January 12, 2014 I watched there YouTube vid. It's a really cool machine. Seems like it would be difficult for younger kids or ones that lacked coordination. Would also be nice to have a keep winning Option if the Player gets it into a challenging hole. Kids get obsessed with that option. Link to comment Share on other sites More sharing options...
mjacks Posted January 14, 2014 Share Posted January 14, 2014 Got the replacement machine today. Much better shape than the last one but still has some dings and dents. Nothing that makes it unusable though. Fit and finish isn't that great especially for the cost but if it makes money then it won't matter. Here are some pics. Somehow the lock for the top broke off during shipping. Doesn't matter since I am changing out all the locks to my own anyways. Link to comment Share on other sites More sharing options...
havending Posted January 14, 2014 Author Share Posted January 14, 2014 How did the mech feel when you ran quarters through it? Looks like good quality. Link to comment Share on other sites More sharing options...
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