Doug Cooper the owner and pioneer of the vendstar machine phrased it best when he said.. "you have to find ways to keep honest people honest". you cant prevent theft 100%.. you can minimize it by hiring smart, and letting route guys know you are watching them.
when you interview someone, figure out what makes them tick... are they a people person? are they free spirited, or do they have a strong attention to detail? do they have the same entrepreneur personality as yourself?
the outgoing flashy type will be well liked by employees in your accounts.. but they often cut corners, dont plan their product properly, dont wash machines, skip machines, leave machines out of order, and then not tell anyone what they did.. etc.
I would also advise against picking the sales oriented entrepreneur type of a person. if you hire this person you will be training your competition. I saw it happen about 7 years ago to a guy who had about 300 vendstars. he was bragging that he found a route guy who could do sales and service. a few months later the guy quit, and started putting out his own machines.
I wonder if its a coincidence that aa and cardinal are only 30 min apart?
The best route guys (in my opinion) are detail oriented people who are loyal, have a strong sense of duty, are well organized, and prefer structure. we have found that vets really fit this mold well... all in all they will be the ones you can count on day in and day out... the only negative about this personality type is that they get all bent out of shape if something goes wrong.. (coin jam, service call etc.) the good news is, they will never leave a machine down! and though they may not have the personality of the free spirited person, they will be better liked by the owners of your accounts.