At no extra cost? Of course there is no extra cost, I already pay for a fully functional VMS in the service fee too Nayax, and this include Moma. Do you really mean that when you buy a product, you need to pay a higher rate for the product too function properly, when the product clearly is in the agreement?
Yes, as i said Moma is a good tool for vendors, but the bugs in the app and the 5 year old GUI and technology in the app makes it way too slow and outdated. For instance the stock leveling as you mention has not been updated from the original idea for over 5 years ago, belive me as I say that data-handling are way more efficient now than then. When you hit "Save" for one product line after updating it, it send data for ALL the product lines, now thats efficient in this IoT-time... And if you have 50 products in one map and make changes to for example bin number 39, it reloades the whole GUI which mean you have too reload all the data and then scroll down the list again too the next bin.
Besides, for almost 4 years the app had a tab for route planning which said "Coming soon:)". Where Nayax stated that they were going to make it a route planner, used it as a sales pitch and so on. The biggest update so far in the life of Moma is that they removed the tab and never mentioned it again.
Harry, I know the app isn't about replacing the full VMS, that is kind of ignorant too imply too a customer of yours when you dont know the spesific case. I am overall satisfied with Nayax as a payment system and the web based VMS. But the Moma app is clearly not a product that you take care of or follow up.
As stated, I already am in dialog with my country's reps. And have no problem with communication there. My reply here is not a inquiry or a complaint to Nayax, it is a answer too your post in this forum, if you use it as a sales channel for a product that is not finished - I'm sure gonna speak up.
You did not answer my question though..; Do Nayax have any plans to maintain the app or make it 2020 worthy? (As in tech age, not most miserable year our time😅)