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Y2HV

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  1. I did check all flowmeters and they look very clean, all passages are fully open and turbine spins freely. There is really nothing to it just a turbine and 2 magnets, so there is not much in it that could break like people suggest. I just have completed the assembly of 1 machine with some parts "borrowed" from others and it seems to work well now. Now, I can use it as reference point and test all the flowmeters to see if they will cause any errors when I install them into the working machine, although I suspect the problem is elsewhere within the circulation and the error message is not accurate to point it to the flowmeter. Yes, I clear the error code every time by resetting it from the maintenance menu, but it returns at different times on 3 different machines. (on 2 machines errors (05) out randomly after several cups of drinks are dispensed and 1 machine errors (05) out every time immediately after grinding when trying to make any drink containing coffee. Error is always the same: Code 05 - No Flowmeter. Switching brew group or/and flowmeter with working or semi-working machine did not change the timing or the error itself. They work on the working machine and don't work on not-working machine.
  2. How did you get it under warranty? Who did the service? Did you change the whole machine or just some parts (which parts)? The error 5 "No Flowmeter" is a nightmare to troubleshoot. I can reset it and it always comes back after few cups (random number). I really need someone experienced on the phone or skype to help me diagnose and fix it. I have 6 machines in total and not even 1 is working reliably. I can swap parts to test it but so far, nothing helps. 2 machines work, but are not reliable as error 5 occurs after random number of cups. (firmware 0.11.01) 2 machines are virtually new but have boilers cracked so I use them for parts (firmware 0.11.01) 1 machine (firmware 0.12.01) works with Hot Chocolate and French Vanilla but when I try anything with coffee it grinds beans, and then goes Error 5 "no flowmeter" (brew-group works fine when switched to another machine), checked both pumps and they work fine as well. Last one (firmware 0.12.01) didn't try yet as it's was used for parts by previous owner and needs to be completed first.
  3. i am in Canada as well and charge flat $2.00 for all options (8 choices) - Staff on location likes it better than their kitchen coffee at $1.50. The only problem is that my machines often get out of order with error 005 (flowmeter) - can't fix the damn thing no matter what I do. Just added 2nd machine there so it would last a bit longer as I service that location ever 2 weeks (it's about 1 hr drive - so don't go there too often)
  4. I have reset the machine several times & I tried different coin-changers. The NO LINK message still persist. Coin Payments work fine. I have also installed ePort Credit Card Reader and it works as well, however I wanted to use it more tracking sales, so I would know when to service it (about every 200 sales) the machine works now with coins and credit cards, however the online reporting only shows credit card sales. Apparently it's a firmware bug, so now I am looking for new firmware for those machines. The firmware version on my machines is 0.11.01 It suppose to be a eeprom chip that goes onto the main board and it updates the machine - then you remove the chip and it can be used to update others. I know that the newest one is 0.15.12, but don't know where to get. Could anyone help me out with finding new firmware update?
  5. I think that the setting you refer to is under "Time Management" -> FREE ->Always/Never --- it is set to NEVER, but something is still missing. I still get the No LINK message at the boot and it doesn't retain or credit coins. The coin changer switches are set to 1-ON (Accept US and Canadian Coins) 2-OFF (Activate upper coin tube sensor) 3-ON (Accept Canadian $2.00 coins)
  6. OK, that SAECO SG200e Vending machine seems to work fine now, but I've hit another bump. How do I make it vend only when it's paid for? The Coinco 9302 Coin acceptor is installed and connected to the main board. I think the problem may be somewhere with programming, but I have no idea where to find it. In Payment System I have Coin Validator set to Enable (Yes) Protocol MDB MDB Settings: Recharge No Max Card Load 20 Price Differ NO Coins Enabling - YES Alt Payout NO Max Change 5.00 Exact Change Policy 01 Min Tubes Level 04 Committed to Vend Yes/No (tried both) --now it's YES Share Address 0x40 Multivend NO Overpay time 120 Nation Code 00001 Scaling factor 0001 Decimal Points Position 000.00 Coin value 01: 0.05 02: 0.10 03: 0.25 04: 1.00 05: 2.00 06... and up to 0.00 Free Vend Button is set to NO Beverage price is set to Global what else? The manual does not even explain what all these settings mean or do.
  7. OK, that SAECO SG200e Vending machine seems to work fine now, but I've hit another bump. It makes all drinks for free. How do I make it work only when paid? The Coinco 9302 Coin acceptor is installed and connected to the main board. I think the problem may be somewhere with programming, but I have no idea where. I have Coin Validator set to Enable (Yes) Coin value 01: 0.05
  8. Oh, could somebody please post or send me the programming steps/recipes for drink choices in SAECO Rubino SG200e Vending machine? standard Saeco 8oz vending cups All choices should be set to the same price of $1.50 per vend. Does anyone use this machine to serve tea? How to program it and where to get soluble (what kind) (or maybe just sell hot water +/- sugar and put tea bags on side?) --- any ideas?
  9. OK, after calling Saeco and being bounced around from one phone # to another, finally thanks to a technician at a service center in Toronto I was able find the problem . It was some error in programming. After changing the programming of the beverage 01 - Black coffee from Sequence 000C to 001C, testing and restarting the machine, all choices with coffee became available. I just need to mention that calling main Saeco/Phillips USA service number did NOT help anything - they told me that they only support home machines and redirected me to Sega, who told me that they only help and support machines purchased from them and not 2nd hand units.
  10. Yes, I have checked the hopper and it seems to work fine. I closed it to remove and check the grinder. It did have beans in the grinder. I cleaned them up, replaced and open the hopper - "no coffee available" error remains. I closed and removed hopper again and new beans were in the grinder. - So, hopper works and delivers beans to the grinder (when opened). Also please remember that hot chocolate works perfect, so the boils water and delivers it through the process -- the problem is directly related to coffee. French vanilla works when I program it without coffee as well, but it becomes unavailable as soon as I add coffee in the programming.
  11. Now I have tried 3 brewing groups (2 were from brand new factory boxed units and 1 was from a machine with about 40 vends on the counter) and the machine shows the same error. I have also noticed that at the boot, the first message is "coffee not available" then it goes through heating and ends up with "Beverage ABCD F H not available" message. I have no idea what's wrong with it.
  12. Thank you for advice. Is there a way to clean well the brew group without dis-assembling it or do i have to take it apart and then clean each part of it?
  13. Hi, I am trying to run a new Saeco SG200e machine. All product bins are loaded and buttons programmed, however currently it shows a message "Beverage ABCD F H not available" All above combos that are not available require coffe. Button E is a "No cup" button Button G is hot chocolate and it works. I tried replacing a brewing unit from another machine, but it did not help. Anyone could advise how to fix this to make all other choices work? Thank you.
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