AngelCity Posted April 18, 2017 Share Posted April 18, 2017 I have very little knowledge about vending machines. Im trying to add payrange to my royal 768. I unplugged the machine, hooked it up to the MDB connection and turned the machine back on. The display read "out of order" and the payrange was blinking red. I unplugged the machine again and took the payrange out and hooked the machine back to normal. When I plugged the machine back in it said out of service again. I tried pushing the blue service button on the board, and it read what I can only make out as "init". I closed the door for a sec and it went back to normal.... So my first question I guess would be the "out of order" reading on display once machine is plugged back in, is that normal? As far as me adding the payrange, can anyone explain if Im doing something wrong, or missing a step, or if Im trying to put something in that wont work to start with. Any help is appreciated! Link to comment Share on other sites More sharing options...
AngryChris Posted April 18, 2017 Share Posted April 18, 2017 The only initial thing I can think of is that I THINK the pay range has to be plugged in first (closest connection to the board). Link to comment Share on other sites More sharing options...
AngelCity Posted April 18, 2017 Author Share Posted April 18, 2017 I think I had it plugged in right. I was able to put one in my ap7600 with no problems. Link to comment Share on other sites More sharing options...
Southeast Treats Posted April 18, 2017 Share Posted April 18, 2017 Payrange sometimes has issues with older versions of the MDB protocol. Check the control board settings to see if you need to turn on cashless on the board, otherwise it may just be incompatible. Link to comment Share on other sites More sharing options...
AngelCity Posted April 18, 2017 Author Share Posted April 18, 2017 I would not even know where to start with that... Ill skim the manual. Link to comment Share on other sites More sharing options...
AngelCity Posted April 18, 2017 Author Share Posted April 18, 2017 Im thinking maybe trying to plug it in again, and pushing the service button and closing the door like I did when I took it out and it started to work again... Would pressing the door switch reset the out of service after pushing the service button? Im still learning everyday with these machines and I have not learned much. Link to comment Share on other sites More sharing options...
Snickers Posted April 21, 2017 Share Posted April 21, 2017 I would call Royal tech service and make sure to have the model and serial# of the machine including the software version. It may need a software revision. Link to comment Share on other sites More sharing options...
AngelCity Posted April 21, 2017 Author Share Posted April 21, 2017 I was able to get it working. I found that when it read out of order, if I pushed the service button and closed the door the machine would reset itself, then start working normally. Link to comment Share on other sites More sharing options...
AngryChris Posted April 21, 2017 Share Posted April 21, 2017 Did you unplug things with the powr on? Link to comment Share on other sites More sharing options...
AngelCity Posted April 21, 2017 Author Share Posted April 21, 2017 No I unplugged the machine first. After putting in the payrange and giving power back it said out of order. Pushed the service button, closed the door and it worked. Being a new vendor and having very little knowledge I freaked out and tried to put it back to normal. Link to comment Share on other sites More sharing options...
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