Sgolembiewski0903 Posted May 8, 2017 Share Posted May 8, 2017 Hi all! Some of you may remember a recent post of mine discussing Vendnet and their shipping charges... I have found out some more about that: * Vendnet uses UPS, and they do not know what their shipping charge will be until later (aka they cannot tell me). *They were very understanding the first time I got ripped off on shipping, and helped to cover it. I recently ordered some more parts from Vendnet - figuring I would try them out one more time. My shipping charge was outrageous yet again. Although I really liked their customer service I cannot continue to order from them - they say that they only ship from UPS and that they don't control their rates.... so TBH I don't like UPS right now... Either way, UPS is screwing over Vendnet and I just can't support that: ....... (and to be honest, is everything I was told is true... Vendnet needs to reconsider their shipping strategy....) Does anyone know of another good source for parts? Link to comment Share on other sites More sharing options...
QuikVend Posted May 8, 2017 Share Posted May 8, 2017 Vending World is out in CA. I use Vendors Exchange, but they're in Cleveland so probably wouldn't help much a far as shipping Link to comment Share on other sites More sharing options...
cvending Posted May 8, 2017 Share Posted May 8, 2017 Unfortunately, you need to deal directly with VendNet got their parts. They have always been excessive on S$H Link to comment Share on other sites More sharing options...
AngryChris Posted May 8, 2017 Share Posted May 8, 2017 The problem is not likely to be that their shipping strategy is bad, but the likely problem is that you aren't ordering enough to make the shipping costs worth while. If you had to order 3 motors, a board, and a couple harnesses, all for $500 and neatly packed... but had to pay $40 for shipping, would you still be upset? I'm sure that 95% of their business comes from vendors who order well over $100 in parts every time they make an order. If they need to change anything, it's the prices of their harnesses. Some of those are crazy! Link to comment Share on other sites More sharing options...
Southeast Treats Posted May 9, 2017 Share Posted May 9, 2017 Depending on the part you need there are a number of suppliers. Vendnet is part of Wittern Group, so they are the best source for USI parts (being part of the manufacturer), but other suppliers are about... be warned that shipping charges can bite you with any supplier tho! Here are a few I have used.... Vendors Exchange - http://www.veii.com/ D & S Vending - http://www.dsvendinginc.com/t-electronicrepair.aspx Link to comment Share on other sites More sharing options...
tc vending Posted May 10, 2017 Share Posted May 10, 2017 Find a distributor for usi that is closer to you. Shipping is what it is sometimes you pay more because you need the part yesterday. Managing your parts inventory saves money. If you stay in vending long enough shipping costs will be the least of your worries. Link to comment Share on other sites More sharing options...
Soul2122 Posted May 10, 2017 Share Posted May 10, 2017 Select source is a good supplier. Customer service is always on point. And almost everything is free shipping. Nbs is also great but no free shipping. Link to comment Share on other sites More sharing options...
cvending Posted May 10, 2017 Share Posted May 10, 2017 D&S Vending has a limited number of parts for VendNet/USI/Fawn/Federal/ whatever other name they go by. For the most part, you need to buy directly from VendNet. They do not ship uPS to us, they use the U.S. Postal Service priority mail. I usually try to bundle as much together to save on shipping Link to comment Share on other sites More sharing options...
EddieMac Posted May 15, 2017 Share Posted May 15, 2017 I like Vendnet. When I call I get friendly people who know exactly what part I need because I can give them the serial number and what's wrong. It's that easy. Now, the shipping is higher than I want to pay, but I also what to get what I need. Link to comment Share on other sites More sharing options...
First Class Vending Posted May 16, 2017 Share Posted May 16, 2017 Let me know what you need. Thanks Link to comment Share on other sites More sharing options...
Sgolembiewski0903 Posted May 16, 2017 Author Share Posted May 16, 2017 8 hours ago, EddieMac said: I like Vendnet. When I call I get friendly people who know exactly what part I need because I can give them the serial number and what's wrong. It's that easy. Now, the shipping is higher than I want to pay, but I also what to get what I need. Service was very good Link to comment Share on other sites More sharing options...
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