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  1. First, read the install guide. https://www.cantaloupe.com/wp-content/uploads/2020/03/ePort-G10-S_Quickstart-Install-guideVVXUD0101912-REV-I-singlepage-3.pdf If you have a spare validator cutout with the blanking plate it's a simple matter of taking an 11/32" deep socket, and removing the 4 nuts. Put the adapter plate on the reader and put it in where the blanking plate used to be. If not, you will have to drill. A couple considerations: 1. Not too high or low. I find somewhere just under 48" ideal. 2. I prefer to mount readers over POS windows, if at all possible. The
    4 points
  2. Just do yourself a favor and bypass the ballast, remove the starter, and put in a direct wire LED bulb.
    3 points
  3. I'd say about 50% of the posts you make lead me to believe that you are actually just a troll. I'm not even joking.
    3 points
  4. To vend 1080 count gum out of an oak you have to have either the rocket wheel or the inserts. No exceptions. There is no baffle that solves the problem. Misvends equal service calls which equal unhappy customers, which with enough complaints equals unhappy management. I wouldn't accept misvends as part of a solution. Not sure about shooting hoops or 1-800's, but spirals require 850 count gum. If your interested, I have spare inserts I can sell you. Message me if you want.
    2 points
  5. Card readers generally have to be the first thing plugged in to the logic board. Then the validator plugs into that and the coin mech plugs into the validator harness. If a card reader is installed then disconnect it and see if anything changes. Also know that since its a POS Seaga the issue could be on the board side not supporting what you are putting in the machine. Dumb it down and try a Coinco MDB unit. Seaga put a lot of Coincos in their machines.
    2 points
  6. Please don't take this personal, I love you Mike! But I'm pretty sure the shorted solenoid is rare. Even so, what's worse? A machine that makes itself unusable for a usually harmless coin jam (a potential $150 savings if it's a shorted solenoid) or several days of lost sales at a time (not knowing about it for days) and a potentially lost account? I'd rather deal with the rare damages done by shorted solenoids. Maybe I'm on the minority in this but it's odd to note that this problem only seems to exist in the v21 and it's rare that I have to replace a board or anything due to a faulty coi
    2 points
  7. This type of thing is one of the reasons I visit this site. It's good to know what the "boots on the ground" are stepping in and what it will take to clean up the mess. Making the world a better place one drink machine at a time
    2 points
  8. Many of the errors that shut down the vendor are there to protect the vendor itself. If a coin mech has a shorted payout solenoid it should create an "inhibit" which shuts itself down. , to protect itself and the machine it's in. If we made the main board somehow ignore that inhibit, we expose the machine to unnecessary damage. It's often seen as engineers playing too much without understanding what happens in the field. Example: If your 9302-GX has a shorted quarter payout solenoid and the machine ignored that trouble code, it would keep vending and the first time it payed chan
    2 points
  9. This scenario is being tested on current firmware. I made it a point to share that operators would prefer a machine keep vending despite the coin mech's payout errors. I will share updates as they come.
    2 points
  10. The truth is that you gave an absolutely terrible analogy.
    1 point
  11. Keep your equipment clean and operational. People are leary of purchasing food or drinks from a machine that is dirty or looks "beat up from the feet up".
    1 point
  12. Yes... make sure the door flap closes completely. I've seen people incorrectly install the motor cover leaving it sticking out too far. When the insulator door is closed it creates a crease on the insulator door that effects the flap door hinge and keeps the flap from moving smoothly and closing on it's own.
    1 point
  13. A thin coating of frost is normal if the unit was running when you opened it. If there is more than that then look for air leaks, was the door closed tightly? Is the inner door flap closing properly?
    1 point
  14. Old USI or Wittern (same company) can machine. Serpentine racks so can only. This cabinet was used for USI combos, but with a door that did not have the coin and bill stuff, or selection buttons. Not MDB.
    1 point
  15. And then my idiot self is happy making $1500/day in sales lol. Adding onto what orsd said, expenses will vary in different areas. Last I checked (based off of software), my cogs are around 45% and sales tax about 3% (only sugary drinks taxed here). I only have one commissioned account due to a management company. Due to all of the hats I wear, I struggle to collect $1250/day in 8 hours. But a lot of my accounts are small too. However, due to my setup, if not for covid-19, my business would easily be earning me well over 90k/year by now. This area has been so depressed for so long an
    1 point
  16. Greetings, Yesterday I was called in to service my machine they said the machine was not taking bills. I showed up and there is no power to the unit. No flashing lights and won't take the bills. I had problems with the machine taking bills 2 months ago. Bill goes in but doesn't register a price on the display. I pulled it out and wiped everything off and it has worked great since then. Now this problem. Is the bill acceptor dead. The bottom piece with the led's on the back doesn't flash or anything, no red light. Do I just need to replace the entire thing. This is a Mars
    1 point
  17. True enough, Mike. but as long as the machine is MDB he can also upgrade the coin mech to a larger capacity unit that also holds dollar coins. Just 10 dollar coins equals a roll of quarters, so they really amp up the capacity (and a lot of people will spend them back into the machine). By the way, who is still selling ANYTHING for fiddy cents?
    1 point
  18. The vend sensor is riveted to the bottom of the delivery chute and reacts to impact which is why it has to be dialed in once on site and with the beverages you're vending. You will need a small flathead screwdriver to adjust your trim-pot. If memory serves, it plugs into the board on the bottom left corner on Merlin 2000, GII, GIII and Merlin IV. 4 pin connector next to an LED and Trim-pot. I found a lot of them where the sensor is fine but the wiring going into the connecter opened causing issues. Cut the last inch of wire off on the connector side, crimp new pins, reinstall and reca
    1 point
  19. On Royals, assuming that your Space to Sales is programmed correctly (all columns are assigned to a selection button), "Sold out" is a function of the vend sensor and door switch. If the machine vends from a column and the sensor doesn't detect it, the column is recognized by the board as "sold out" until the door switch is opened and closed which should "reset" all sold-out conditions. Door Switch - Start by confirming that the door switch is wired and operating correctly. When you open your outer door, the compressor should turn off and you should be able to press the mode button on
    1 point
  20. If it's mdb, your 2712 should work assuming the coin is satisfied. 2 flashes on MEI 2712 should be "disabled from system" which means the main board does not believe it can pay change so it's not "enabling" the DBV. Sensor errors in your original DBV generally lead back to cleaning or damaged sensors. Start from the beginning and verify coin acceptance and filled tubes. With all errors cleared, close the machine and vend with coins a few times so the mech will verify coin levels. If there is a "Tube Fill" function, insert coins through that feature to confirm that the board is kee
    1 point
  21. My last order was $28.80 per case (1" 1100 count Super Royals Item #100510). They used to have free shipping on 85 cases or more but I haven't bought a pallet from them in a while so you would need to check and see if that is still available. If you are under the free shipping cut off it is based on weight and how far you are from Akron, New York. They don't have any minimum order amount that I know of. I only ordered 25 cases the last 3 times as I wanted to see how well they sold so next time around I will probably get a pallet. The only downside to Ford gumballs is that they are a bit more
    1 point
  22. I learned a simple trick when adding an InOne board and thought I would share. This makes re-assembly a breeze.
    1 point
  23. You may need to update the firmware in your machine. V21 series machines have been produced since 2002 and fully cashless didn't become a thing for quite a while later.
    1 point
  24. I also had this problem with a mag validator that kept jamming. The whole machine shut down. I believe I also had a 9302-gx in there (replaced the jamming 7512). The mag and 9302-gx were both temporary as the 7512 was being repaired (due to coin jams causing shutdowns) and the 2702 was being repaired as well (unrelated issue). When the mag or the 9302-gx jammed, either one, the machine disabled everything. Everything was finally resolved when I put the repaired 2702 and a completely different 7512 back in. Engineering can say what they want but all 3 components would be disabled over
    1 point
  25. I've been able to confirm that, when using current firmware in V21 series equipment, should a coin mech shut down due to fault codes, the card reader will continue to work but the coin and dbv will be disabled. If a payment device shorts and causes a lot of garbage or resets on the mdb line, this may not work every time. It's worth noting that, when there is an error in the coin mech, that device shuts itself down. When the machine controller sees the coin mech shut down, it has no choice but to disable bill acceptance as well as it requires verification from the coin mech that change can b
    1 point
  26. Probably a non-vendor engineer thought it was good because no one would lose money if everything is disabled. This isn't an unknown issue but one of the vendo guys claimed they would bring it up to engineering for future eprom updates.
    1 point
  27. I have this happening from time to time it's normally a 721 vendo with mei 7512 a coin jams and the stupid vendo shuts off the entire machine. Instead letting the 7512 shut the tube down it turns off the machine. Happened today makes me mad.
    1 point
  28. Remove the plate on the cutout above your validator after you remove the validator. Install the card reader in the top hole and reinstall the validator. Run the MDB harness from the card reader to the machine FIRST. The validator will plug into the eport y connector and the coin mech plugs into the validator y connector. Make sure the antenna is plugged in before you power the eport or you will blow the eport.
    1 point
  29. Jumbled display could be from someone throwing in a 501E board. Same board but the T machine uses a 7 segment display and the E uses 14 segment. You have to tell the board which display your using.
    1 point
  30. They changed their name to cantaloupe system. I don't care anymore all my new card reader will be Nayax.
    1 point
  31. Can you post a photo of your coin mech?
    1 point
  32. I don't think that vending card processors are set up to "add on" sales tax as a checkout option. All of them offer "two-tier" pricing so that you can charge for card acceptance, but that is at a flat rate per item. Plus, you would still not be able to add sales tax on cash purchases. The ability to add sales tax at checkout is one of the supposed selling points of micromarket kisoks; but the math is handled in the kisok software, not the card processing. And you still run into the issue of no penny change, which micromarkets don't offer but avoid the issue by focusing on or even forcing
    1 point
  33. You have to build sales tax into your pricing because you will pay tax on all of your gross sales. Figure out what your profit per $1 sold needs to be and adjust your selling price accordingly. I can tell you that no normal vendor does that. Prices are set wherever the vendor deems they need to be, accounting for many fixed and variable costs. However, most vendors just shoot from the hip and try not to price so high that they lose a location to a competitor. Don't over-think it.
    1 point
  34. This is bad advice buying locks on eBay. Having your own key as opposed to some lock with many keys off ebay makes your machine less secure. Good locks are close to your ebay prices anyway with your own key code. If you are a new vendor looking at this site don't try to be cheap in dumb area's where a little money spent would be wise.
    1 point
  35. I only have one g3 and I'm glad. I probably have well over a dozen merlin 4s though. And probably over 40 501E or equivalent models. I have gone back and forth over the years but, in the end,i vote the 501e as the most reliable vendor before the v21 became mainstream. I have had a fair share of drop sensor issues. The 501e is simple but it works well. The royals can confuse even veterans at times because they have revised the electronics so many times. I don't know why you or anyone else would ever mess with STS on a dixie but the royal is definitely the superior machine when it com
    1 point
  36. I just ran into the same issue on a royal 650-10 with an old board. I had to set depth by column, NOT by selection. That resolved it. Try that.
    1 point
  37. Take glides out and lay on flat ground. Spray with cleaner and brush then hose off and let dry. I keep an extra set of glides to swap out and keep a clean set on hand.
    1 point
  38. I have a LCM combo that had a card reader on it. It worked fine. I later put an inone in it for DEX purposes and it’s even better.
    1 point
  39. I had a sneaky thief skimming cash out of a couple beverage machines we had in an apartment complex - wasn't tracking the cash/inventory close at the account but for months, things seemed off.... Finally came in for service one week and found one of the locks screwed up - it was offset and would not accept the key. This time both machines were completely cleaned out, suspect he/she was using a tubular pick and finally screwed it up and couldn't get it back to center. Fixed that with T-handle hasp covers and Abloy puck locks - no problems since
    1 point
  40. Having machines keyed alike as you already do is a good choice, but having a private key is even better. I agree with Chris that you probably have a worn lock or latch on that machine, and swapping cores may solve the problem for now. But investing in a registered lock and key is a good long term decision. I have Medeco, and about once a year I find that those locks have prevented some ne'er-do-well from breaking into machines that I thought were in good safe locations. Last instance a bank of three machines in a factory breakroom where all three cores were damaged and had to be replaced,
    1 point
  41. It could be your lock. I have locks that don't like certain machines. The nipple just doesn't fit right in the t-handle and they'll pop open, particularly if you move the door a bit like shaking the machine. So try another core first and then a completely different lock later. I had an AP 6600 that I scrapped a while back. Machine had seen better days but the locking bar was wore out so you could unlock it by simply pushing up on the door slightly. So try playing with the door too to see if you can make the handle pop open.
    1 point
  42. I sell a lot of locations and while it does seem more professional to let the location know first , I don’t do this because believe it or not some people panic because they don’t know if they’ll get good service or if the prices will increase. I have an agreement with the buyer that I’ll introduce him and tell the contact that he will be their route driver and that he’ll be their contact person from now on but they can still contact me if needed ( if they do contact me , which rarely happens of course I call the buyer because I want everything to go smoothly). After a month or so I’ll
    1 point
  43. You should have called up NYcandyman. He'd gladly come by in his minivan and pick them up
    1 point
  44. In my experience (which is quite limited), you deal with a lot of favoritism from the management companies. Basically, there are vending companies out there (usually larger in size and well established) that already have a pretty strong relationship with management companies in their respective regions. Because of this, they tend to try to "please" the vending companies by offering them the better deals (better locations). When the vending company is good and the location is good, the customer (the company, not the people physically paying for products) is likely happy because they get a ni
    1 point
  45. So how many can I put you down for?
    1 point
  46. I went into one of my local malls. they have the same set up so I assume it is the same company, there were no signs on them that I could see. There are four wings to this mall and they have a stand at each one. Top:2'' toys @ 50 and 75 cents bottom: gumballs/ BB's@ 25 cents 1'' toys and mike&Ike's, reesie's , PMM's, Runts, and Spree all @ 50 cents I actually stood there for about 10 min looking it over and in that time there had to be about 15 kids put quarters in. One kid even said " they changed the price to 50 cents!!!" He still bought the M&I a
    1 point


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