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About Jchunn28

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  1. We were able to go by most of our “non-essential” customers before they closed and pulled all the product out of the snack machines and have been using it to stock our “essential business” customers.
  2. I’ve bought 3 from them with no problems. Now I realize I probably overpaid for them, but other than that no other problems.
  3. I used it for over a year and had 2 people sign up. Gave out over 100 of the cards and nobody would use them. I even tried the one card program they offer, it lets the customer register their credit or debit card and get rewards that way and only had 3 sign up with it so I discontinued both of them in December
  4. Like I said it was good. The issues I had with it was having to carry around the handheld to service the machines (they have an Android app, but it only works on certain devices, no IOS app). You have to use a computer for everything other than servicing machines. You can add, delete, change products yourself, including packaging, suppliers, calorie counts, barcodes. You can set up commissions multiple ways, you just can’t deduct COGS automatically. If you need to add another user, they have to add them for you. I’m trying to think what else would help. If you want to pm me I can give you my number and answer questions that way.
  5. It is more expensive, still deciding if it’s worth it for sure or not. I like having the ability to do most of my stuff on my phone or tablet versus being tied to a computer with Vendsys.
  6. I used Vendsys the first two years and it was great. Just recently switched to parlevel and trying to learn it. Inventory in Vendsys was easy if you had a Motorola handheld with a barcode scanner (after you set all the barcodes and packaging up in Vendsys).
  7. Having problems with that, plus they took the customer service number off the website. I’ve been going back and forth for two days this week now trying to find out what some charges are on my payment detail and can’t get any answers.
  8. I strip off anything still good, remove the cooling decks, and a couple times a year I call the scrap yard and they bring me a roll off container. I spend a couple days loading it and then they come get it and I collect the money from them. Usually get couple hundred dollars from a 30 yard roll of container.
  9. I would call them and talk to them, they were willing to do an online demo with me after hours when I was looking into software before.
  10. I’ve been using Vendsys for almost 2 years now. It works well, prekitting is pretty accurate on the offline machines, and of course pretty much spot on for online machines. It takes a good 6 months or more to have enough data to prekit. A couple things I don’t like is you can only add logins for routes on the handhelds. If you want to add a user for the system such as for a warehouse manager or office manager or supervisor, you have to email them and have them add it. It doesn’t take but a minute, but I would like to be able to do it myself as well as set permissions for each login. I’m sure I’m forgetting a few other things. But for the most part it serves its purpose and serves it well. Anytime I have had a problem, even after hours, I have been able to reach someone by phone and get it resolved in just a few minutes. You can use a Motorola handheld (mc75 or the like) with a dex cord, or some android based tablets with a blu dex. They do not have an iPhone app. I like the ability to put barcodes on my asset labels and scan them using the Motorola handheld to bring up the service for that machine. You can also barcode your money bags. Once you have the barcodes for the products set up, you can do inventory or do product changes by scanning them.
  11. They won’t let me attach it to the wall since the building is less than a year old. I’m going to pick it up and get it to the shop to check it out and see if I can get it working again. In the meantime I have a 3 wide I’m going to take to replace it and already have some concrete cylinders ready to go with it.
  12. Had a GPL 171 snack machine at a customer that did decent. One of the employees shook the machine yesterday because his pastry got stuck instead of going to the front office to get a refund (they have change I left for refunds), when he shook it one of the legs pinched the power cord and caused a short. Now the machine won’t power on, checked the fuse and the breaker and nothing. The manager there decided he wanted me to leave the non-working machine for a couple weeks so the employees have to look at it sitting empty to see if they will tell us who did it. I just wonder if it is even worth putting another machine in there or if I should just pull them out. We have had problems with them shaking it before trying to get freebies. They shook it so hard a couple times they busted the Sheetrock behind it.
  13. Also try ewarren@ she handles all of the interactives.
  14. I made my own stickers due to the confusion that says “The displayed price is the .10 per item DISCOUNTED cash price.” Some states actually forbid charging a convenience fee for cashless, but will allow a “cash discount” to be given instead. The rules in Texas were not that clear, so I opted to go with my own stickers.
  15. Now this is kind of what I was thinking as well. It goes back to, if it sounds too good to be true, it probably is. They are a large corporation here, and I’m just a one man operation. They have the money and name to tie up any lawsuit in court for years, and it would probaby break me. This gave me some new insight on the situation, and I am going to approach them about placing another machine temporarily as a test, if it does good I can purchase the other one, if it flops, I will pull the machine and continue on without worrying about a large purchase to cover. Thank you
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