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About mikejody

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  1. But I'm glad to hear everybody having a good experience with Rodney, he was probably just having a bad day with me. By the way, our locator is wonderful! Her name is Jill and she's an excellent communicator and is working hard for us. I'll let you know when all 22 machines are placed.
  2. So you believe that businesses can be rude to customers, if there is a valid reason? OK, that's fine, I'm just not from that belief system. I'm old school I guess, "the customer is always right." I personally love being that way, really enjoy making my customers feel special, valued and appreciated. Yes, I take some hits sometimes, when they feel they can abuse me, but to me name and reputation are everything.
  3. This is perfect, don't know why I missed that in the downloads section. Thank you for the advice, also!
  4. I did that, nothing came up, which is why I asked here.
  5. It certainly could be me, I'm not discounting that fact. But when someone responds to a potential customer without any thought of kindness and consideration, very abrupt and even rude, then the "customer" probably will go somewhere else, even if the business has a good reputation. Again, it certainly could just be me, but I will not work with him, or anyone, who doesn't understand basic kindness to a potential customer. Obviously many others have a great response from him, so yes, it's probably me.
  6. Greetings, We are just beginning our vending business in Olympia, Wa. and are using National Children's Cancer Society as our charity. Does anyone have a NCCS script that we might present to businesses in our area?
  7. Mehehe, thanks for your comments. Yes I had read good things about Rodney and so was surprised at his total lack of courtesy and no customer skills whatsoever. I will indeed keep you informed as to how our locator does. Our 22 machines should be shipped one week from tomorrow and the locations secured shortly thereafter. The guy I'm using has 400 bulk machines in 2 states, and does locating as well, he was really good to talk with on the phone. Thank you.
  8. I don't know why your experience was so different from mine: he was very rude through email, so I just don't trust that he has any customer service skills.
  9. I believe he is the one who responded rudely through email, with no customer service skills whatsoever. I'll pass. I did find someone else and have contracted with him to locate our 22 machines. He begins next week.
  10. This is very helpful, thank you! And we also appreciate your ability to write clearly so we can understand.
  11. He must be burning out on the industry, he was very rude to me through email, absolutely no customer service skills whatsoever. And this is a customer service business.
  12. OK so you said numerous times, over and over, "they have no clue what they are doing", and then left the following help for us who want to know what to do: "so... find a script online, get in touch with NCCS for some stickers, learn the script, and rock out!" So this is what you suggest we do so that we know what we are doing?
  13. I just contacted him through email and he was rude! I figured if he has no customer service skills I don't want him anywhere near my potential customers. Would stay away, as this is a customer service business.
  14. Hopefully we can get some updated reviews on bulk locators.
  15. Greetings, I know there are several threads on here about location finders, but some are older and I'm hoping for any new information. We are looking for a locator for locations in the Olympia, Washington area for bulk vending machines. Does anyone have any suggestions? I have already contacted vendinglocator4u and received a rude response, and so I figured if he has no customer service skills I don't want him talking to my potential future customers. But anyone else I'm open to considering. Thank you
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