I'm glad you pointed this out to me, I'm pretty new to vending and didn't know. I've mostly been continuing what the previous owner was doing.

Sorry for the lack of detail, was planning to attach photos in my original post but they were too big so I had to find an app to convert them. The selection I'm having trouble with is column 6. It's narrow and used to vend some awkwardly sized 500mL Aquafina bottles. Adjusting the motor cam to 2 packages sounds like it'll solve the problem, so I'm gonna look into doing that and give it a shot.

I have an account I took over that I've been servicing for a while. Their drink machine (DN 276, NOT to be confused with 276e) has like 4 selections that are just water bottles and additional diet cokes so I started trying to add more variety by swapping those out and putting other things. I replaced the additional diet Coke selection with Mountain Dew and had success right away. I tried replacing one of the water bottle columns with Sprite though and they won't vend. I don't know if that column was ever used or even working before, but when I select it the buttons turn orange the way they normally when it's vending. Except nothing comes out. Before testing, I did try to adjust the back to accommodate can sizes instead of bottle sizes and I'm guessing that might be the issue. How do I correctly set this so that it works with cans?

Ppreciate the input. All of these sound like great suggestions. Thanks everyone!

Hello, hoping someone can give me some suggestions here. So I have an account I took over for roughly a month now. The machines are very old and I'm looking to replace them. I already have something in mind for the snack machine, but I'm unsure what to get to replace the Dixie Narco 368 they've had for what looks like several years. I really want to give them an upgrade. The account is at a factory that generally runs 24h. Work force is (obviously) slow right now but its still busy and has a worthwhile headcount. Also worth mentioning is that the breakroom is located up a flight of stairs so I'm hoping whatever I get won't need to get pulled out anytime soon. What would be worth getting or looking into?

I tried this today, still no luck. It gave me error code 00 which isn't even in the manual. Before clearing, it gave me codes 00 and 70 (also not in the manual lol) so that did something, what though I have no clue Thanks to everyone for the responses so far

Forgot to mention that when I took over I noticed there was a lot of dark liquid inside the machine, particularly all over the vent and behind the drink product door. I removed all of the previous owner's diet cokes and discovered that many of them were empty. I don't know if a spilled drink inside could cause things to stop working that easily but if so, what would the solution be?

LOL that was also my first impression If it's not the motor though, what else could it be?

Picture of the slot after removing the stock:

Hello, hoping someone can help me with this. I recently took over an account. The machine is a Seaga VC630 Combo machine. I was restocking & noticed that two drink slots were still completely full. I figured something wasn't right with them. I went to service mode on the machine and went to test run those particular slots but heard a beeping sound and got an error message. I tried testing those slots in regular vending mode but get told by the machine that they're "Sold out" screen. Does anyone know what the problem could be?

Thank you! Drinks and snacks, although I also would like to try getting into amusement vending one day as well.

Hello everyone, just wanted to introduce myself. I'm the owner of a new vending business based out of Toronto. I've always been curious about getting into vending and have been planning to start for a while now. Then the pandemic hit, which lit a fire under my golpher to get going. I started my business officially around late April/early May. Since then, I have gotten 2 accounts to service so far and plan to get more. I'm extremely excited to have started this journey. I have a lot to learn and look forward to all the ups and downs that come with it.