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WhiteRoom

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  1. WhiteRoom

    Bev Max issue driving me crazy

    I had a similar issue, but it sounds like yours is more extensive. The display cable sometimes gets loosened by repeated opening and closing of the door over time. The display goes off, but the machine is still working fine. You get all sorts of weird reports of whats going wrong from people because of the missing display.
  2. They probably have it coded as being a product sold in a 10 cent CRV state like Oregon or something.
  3. WhiteRoom

    DN 5591

    I have the same problem, no shims but bottle gets stuck in the gate sometimes. I have taken to not filling it more than 5-6 deep as I believe that the more weight behind the stack, the more likely they are to get stuck. That gatorade bottle is not round, there are ridges and depending on how those ridges hit the gate, with enough momentum the bottle wedges partway thru. This jams the gate for the next customer. I still get these jams even with not filling the column up, but not as many. I would think that shims would cause a mis-vend, where the bottle that your customer is trying to vend is too tight in the gate to slide out in time. That's different than the problem I have with no shims, but the result looks the same - a bottle stuck halfway thru the gate. An observant customer might be able to tell you what's happening, but those are pretty rare.
  4. I appreciate this sentiment and agree that they need to be upgraded. I'm certainly not investing any cash in a Rowe machine, but they function well and don't generate much at all in refund requests at this time. They will be replaced if they break or as I find machines that can take abuse. My guess was that $5 acceptance was simply too much to ask of the 9340L setup. Thanks. By the way, Coke did go cashless at this hotel following a spurt of vandalism. It hasn't been received all that well, particularly by the employees who appreciate that the snack machines still take cash.
  5. Given its tank like nature, I have a Rowe 4900 at a hotel account. It has survived a few vandalism efforts without giving up the goods - that's why I have this beast. Anyway, it is set up currently with a Coinco 9340L and a Coinco bill validator. I recently swapped out the bill validator and left the $5 acceptance switch on in the new validator by mistake. I was surprised to see some $5s in the box, but it seemed to be working fine - the display shows $5 in credit and you can vend your item. However, when I double checked the change, I realized it is giving out exactly $1.90 in change every time. Strangely enough, 4 quarters, 7 dimes and 4 nickels...every time. Just for fun I changed a price to $4 and it did give the correct change for that purchase. So, it seems that for any price under $3.10, it won't give correct change. It acts the same no matter if the $5 acceptance switch on the board is set on or off. Any ideas why this would be? I ran across some info on tube fill mode, but that was for a 5900 and I don't find that option for a 4900. Is $5 acceptance simply too much for this machine? It is a single board 4900, by the way. Thanks in advance.
  6. WhiteRoom

    Ramdom issues with AP 7600

    I recently had a Rowe 4900 doing all of these things. Replaced the bulb and starter and all is good. It is very strange that both your Rowe and your AP are doing essentially the same thing...either a big coincidence (both have bad bulbs/starters) or maybe a bad flourescent light in the room near the machines?
  7. WhiteRoom

    5591 bottles tipping over

    I can't imagine they care too much about how their cool new bottle shapes vend in 15 year old machines. I haven't tried, but I assume these bottles would vend fine from stacker machines. I don't have new model glass fronts so I can't say if the gates have changed enough to accomodate this bottle.
  8. WhiteRoom

    5591 bottles tipping over

    After fighting this for a long time, I finally gave up on that shape bottle. It is too top heavy and the bottom is far from flat. It just cannot be reliably vended from a 5591. Everytime you think you have the right answer with shims or pushers or whatever else you can come up with, you will show up to that picture. I would switch to Crush in the 16.9oz bottle. Sometimes you can even find Sunkist in a 16.9oz bottle. Even if you have to source product somewhere different, it is worth it to not be constantly dealing with mis-vends and service calls. Sorry, wish I had something more positive to say - but I spent about 6 months fighting this battle before giving up.
  9. WhiteRoom

    Fruit Flies driving me batty

    Not that I have had fruit fly problems in my machines (fortunately), but you have to kill each generation. While you may have removed all of them the first time, eggs hatch! I personally drown mine in a little bit of red wine left in the glass overnight, but use whatever you can to get them trapped on an ongoing basis and eventually you will get them all.
  10. WhiteRoom

    Bevmax display goes out

    It sounds like others have had more experience with true board problems, but in my experience this was caused by the connection to the display panel being loosened over time as the door was opened and closed. Make sure your connections are good - mine reached a point where the machine display would go off and come back on randomly.
  11. This is what I was going to suggest. These machines can be found for a reasonable price fairly often, and the chiller often just needs a recharge as they tend to sit around unused for long periods. I recently picked one up fairly cheap, recharged the chiller and repaired a few switches and it was good. Worked for an account with very specific needs. This is the best answer for what you say you are looking for. However, I have to agree with Moondog. Given the size of the customer base and the prospect of problems with stale product on the snack side, I don't think you are looking at a significant profit. What is the motivation to have a snack and soda machine? Is it just to provide some snacks and drinks to the students and faculty without much thought to profit? Or are you trying to make some cash for the school? Vending is NOT your core competency, do you really want to be dealing with vending issues? An outside vendor will take care of problems, keep stale product out of the machine and generally let you focus on your job. I'm willing to let others make more educated guesses on the potential profit you would be giving up (I don't have an account similar to this), but I'd bet it would be under $1,000 a year, maybe well under.
  12. WhiteRoom

    FSI 3132/3038 Combo

    So I have a new-to-me combo, that I picked up to put in a specific account where I think it will work out well despite the well known "combo issues". I'm having a couple problems that I'm hoping someone might have some knowledge about. First, the snack machine (19 selections). Before I bought it, I did a motor count and test vended a few selections, including A1, as well as running a full machine test of all motors. Everything worked fine. Now, at home, I can't get the keypad to register the "A", "B" or "C" buttons. It will not work in service mode when trying to test vend or set prices and it will not work in sales mode to check prices. It still has the proper motor count and a full machine test will turn all motors on those rows. I took the keypad off the door and tried pressing those selections by hand, without using the buttons and it still won't work. Checked the connection on the board and it seems fine. It isn't a really old machine and I'd be surprised if the keypad just failed on the drive home. Any ideas of other things to check? Second, on the soda machine, I need a new over ride switch for one of the motors. My switch says V3L-2227-D8 on it. When I look up the part number (8620718.001), the one everyone carries (not very cheap BTW) says V7-2B17D8-162 on the front. Mine also states it is 10a and 1/4hp, while the replacements I find say 11a, 1/3hp. Anyone know if these are interchangeable? Thanks!
  13. WhiteRoom

    Insurance?

    I use State Farm and I think my premium this year was $325 for the $1mm policy.
  14. WhiteRoom

    Vending route purchase advise

    I was in the same position starting out as you state in #1 and #2 above. I purchased a small route of known dogs for right around machine value, and at 1x gross. I knew then even as a newbie that I was overpaying, but didn't feel that I was going to have too much luck convincing people to let me service their location without an ongoing business. Looking back on it, I don't regret starting that way, it was helpful to get to know the business. However, "small route" is the operative word here. That said, these dogs are the ones I will get rid of when I find a buyer or a location for the equipment. Given that I have the time to service them now, and they make money, I haven't felt the rush to get rid of them, but yea, they bug me. I go with 6-9x monthly gross, with adjustments for how bad I want the location, what pricing is like and the value of the machines. The reality is that a location that is in right in your wheelhouse in terms of gross revenue and proximity to your base or other locations is worth more.
  15. WhiteRoom

    Vending route purchase advise

    I'd stay away from this. I mean, sure, if you want to pick up a slow account on the cheap that fits into your route and has great equipment, go for it - occasionally. But to buy a whole route full of those accounts sounds like an exercise in lots of driving, constantly rotating near-expired product, service calls and repairs that eat up months of profit, and a general high level of frustration for a small amount of profit. My route has a few dogs like this, and some really great accounts - I can say for certain that the dogs are highly frustrating and will be gone as soon as I can make it work. And they won't be replaced by anthing doing less than about $500 a month.
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