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Everything posted by AZVendor

  1. Kong, welcome to the forum and congratulations on your first machine. The AP LCM machines are good, reliable machines and the LCM 4 is an excellent combo machine. As long as you buy machines made by one of the US manufacturers you will be fine. Manufacturers to consider are Dixie Narco, Automatic Products, Crane/National Vendors/GPL, Vendo, Royal and Wittern/USI/Selectivend/Federal. They all build quality machines and provide good support. On the AP LCM, the coin mech and validator are 24V. You need to tell us which model validator you have in order for us to give you info on it. You may be able to clean the sensors but don't be surprised if you have to rebuild it or upgrade it, this was a used machine after all. If you upgrade you will want to use a Mars VN2502 or 2512 or a Coinco BA32/Mag32 or Mag52 validator. If you already have a Mars VFM or VN 2502, then stick with Mars so you won't have to change the validator harness. If your validator is a Coinco then stick with another Coinco for the same reason. Coinco and Mars are good comparable validators. If you have an Ardac or Conlux validator you will need a harness to match the replacement you put in. It is also possible that you have an MDB coin mech and validator and if so, your existing harness will work with any MDB capable validator. As Ruff said, the ability to accept more than one bill is controlled by the Escrow option. Follow these steps to change it: 1. Press the service mode button on the control board. The display should read the number of motors in the machine, one per selection, in LCM4 = 30. 2. Press letter E on the front keypad and the display should show "OPTN." 3. Press letter B on the keypad and display should read "EScY" or "EScN". The Y means escrow is on, N means escrow is off. 4. Press letter B again to change the display to EScN which turns escrow off and allows the validator to take more than one bill. 5. If you find the machine times out and exits the programming, just begin step 1 again. 6. When finished, press the service mode button to exit back to the vend mode, and test the ability to accept 2 bills. In order for more than one bill to be accepted, you also have to set one price higher than $1. This can be a phantom price of a selection not in the machine, such as A10, but I presume you already have something selling over $1. One last thing to remember with any LCM model of machine, and something not in the service manual, is to always go in and out of the service mode 3 seperate times when leaving the machine to ensure the machine sees all of its motors. The LCM will sometimes not see a shelf after servicing the machine. When you go in and out of the service mode, it reports the number of motors the board sees. If you find you are short 5 or 10 motors on the display, this means either a 5 sel. or 10 sel. shelf is not being seen. Pull out the respective shelf, push it back in and then turrn power off and back on. This will force a motor scan, then check again by going into the service mode. Once the correct number is shown you may lock the door. Again, this is a great machine and you will be glad you got it.
  2. First of all, there is no route driver in the world who will care about your accounts as much as you do. You can train them, audit them, question them, correct them and they still won't do it like you do. The best you can hope for is a concientious person who likes and cares about people, who is a self starter and is polite and responsible. When you find this person (and before, actually) you must pay them a living wage or better. Even a moral person may be tempted to steal if they don't feel they are respected or appreciated. Before you hire a route driver, you must know the business yourself - what your accounts should be doing, where all the locations are and how to get to them, who the contact people are, how your machines work - basically how to run your business. Just as important, you must have cash and inventory controls in place. It is easiest to do this with your first employee than after you have hired 2 or 3. Planning this carefully before the first hire would be very smart. Cash controls are having meters on every machine, no exceptions. Single price machines need can counters and snack machines need cash meters. Some older snack machines may not have a meter and then you might be able to wire in a cash meter, update the electronics or you have to do inventory control methods. All of this is called "Route Accountability" and is the reason so many vending software companies exist. Meters are read and recorded each time money is collected. Each machine is counted seperately, not aggregated together, and the new meter minus the old meter times the vend price is the cash you should collect. Cash meters are the new meter minus the old equals the collection. Account for adding change to the coin mech by refilling c/m to a pre-determined level from the cash box as much as possible then filling with coins from a change fund carried by the driver. Any money added to the machine that is not from sales is recorded and later deducted from the collection. You won't deduct cash box coin added to the c/m. Collect your money at the time you inventory the machine and read the meter. This is the only time your cash can balance to the product you count. The accountablilty formulas: Single price machine: New meter - old meter x vend price = cash bag less coin added. Cash meter machine: New meter - old meter = cash bag less coin added. Driver held changer fund: End of week driver coin + coin reported added to c/ms = coin given to driver at start of week. Coin bag should not be short. Variances in meter cash could range from $3 short to $3 over and is rarely 0. An overage or shortage should be offset the next collection if a mistake was made in this collection. A recurring variance needs to be investigated to see if a selection or selections are priced incorrectly. If the machine takes $5's, a miscounted bill can be cause of a variance and won't correct itself next collection. If you have a machine without a meter then that is the machine likely to be stolen from. This will happen by the driver over-reporting the product added to the machine, then stealing money equal to the difference in product added. Or they will just flat-out steal and claim they don't know why the machine appears to be short, knowing that you can't prove otherwise. Product inventory is just as important as cash because it is supposed to be converted to cash in your machines. Therefore you must require drivers to record the amount of product they add to their truck, put into machines, put back in the warehouse and end the week with still on their truck. You must do inventory reconciliation by warehouse, by truck and by machine if you want to eliminate theft. This is where the myriad of software inventions can be used to track all this data . Or you can run the route yourself and know that no one is stealing from you, except when your snack is shaken and some product falls out for free.
  3. In Arizona, there is a state requirement to pay sales tax on all vending sales unless excluded by a deduction called "Food for Home Consumption." The general consensus is that if the vending product purchased can be consumed on the premesis due to facilities being provided, such as tables and chairs in a breakroom, then the sale does not qualify for the deduction and sales tax is due. Each city is able to issue its own sales tax license in addition to the state license and then each city can use the state for all sales tax collection or, in the case of larger cities, they can collect their own city tax. Each city can interpret the "food for home consumption" deduction however they want and most adhere to the State's interpretaion. Not all cities do though, and this is where some vendors got screwed (like I did). In my case, I was licensed by the state and then by each city I had vending machines in. The head of the Phoenix Department of Revenue decided in 1992 that if there was even a curb in the parking lot to sit on, then the "food for home consumption" deduction could not be taken. This guy then began picking vending companies at random for audits and I was one of seven lucky ones. I ended up losing most of the deduction I took in the 3yr lookback period and ended up owing $14000. Up until that time I was only paying for breakroom sales and coffee and cup soda machine sales as there was also a requirement to pay tax on foods the machine prepared. Well, after I borrowed $14k and paid it, meaning I could no longer appeal the assessment, the city changed it's interpretation of the deduction. This was partly, or mostly, due to the revenue dept. head murdering his wife in a swimming pool and a new dept. head going back to the state's interpretation. Karma's a golpher, ain't it?
  4. Billy, Congratulations on deciding to try vending. There are so many variables involved in purchasing vending machines that is is difficult to specifically say "this is the machine you should use" or "this is what you should pay." I can tell you that you will be happiest if you purchase machines from the major vending manufacturers here in the states: Dixie Narco, Vendo, Royal, Automatic Products, Crane/National Vendors/GPL, Wittern/USI/Selectivend/Federal. However, there are models made by these manufacturers that you should probably avoid as well. It is best to identify a specific machine you are looking at with manuf. name and model number, condition and price and we can tell you if it's a good machine to use. Find some machines advertised on Craigslist, see them for yourself and post the info about the machine for us to give recommendations on. Tell us about a targeted location and you will get suggestions on how to equip it. Every experienced vendor has their preferences but you will find with enough reading in these forums which machines people really like and which ones they don't like. You will find an underlying theme here against combo machines that have soda and snacks in the same cabinet. Again, stick with the manufacturers listed above and you will be happiest. There are a lot of combo machines made overseas and imported to the US then represented as American Made. If they aren't made by one of the companies listed above, stay away from them no matter the price. As far as moving the heavy machines and aside from the guys here who move their own, try to find a vending mover in your area and use their expertise to move machines for you. Keep reading and apply what you see here to the used equipment you find for sale. If you have any used vending machine sellers in your town, go visit them and see what they have. See if you feel you can trust them for guidance as well.
  5. Try an independent insurance broker for business liablility insurance. Also check with your state vending association, the Mid-America Automatic Merchandising Association at 312-346-0370. You can also contact Patrick Murphy, the assoc. president at Kinney Amusement and Vending, (417) 831-0405. They are your regional state assoc. that covers Missouri and Kansas. They are made up of members from the suppliers and vending operators of those two states. They will usually have information on vending-friendly insurance companies. I believe CNA used to be a preferred insurer for NAMA, the National Automatic Merchandising Association, but a local broker is a good place to start. By the way, all state and regional vending associations are also members of NAMA.
  6. I think you made a good decision on the 1 ton van. I'll try to explain how I had my 3/4 ton cargo van set up back in the 90's. It worked extremely well for me. To begin with I put the soda in a segretated area in the rear of the van where it didn't need to be cooled by the a/c. I put a partition from the floor almost up to the roof the rear side of the wheelwells. This was attached to the ribs on the inside of the van's shell. I could stack 24ct cases of 12oz cans (that's all I sold) quite high - I think 7 cases high. You need to experiment with what direction you want the long side of the case to go but I found that long side going front to back worked best. I stacked my best sellers in the rear portion of this area with slower or smaller quantity flavors in the front. That way I wasn't having to move a bunch of Coke and Pepsi to get to the wierd flavor buried in the back. There was also a shelf built at the top of the soda area where I stored extra cases of chips and cookies that I might need later. You can't feasibly stack the soda to the roof so there's room for the shelf. Inside from the partition forward to the seats was where I kept all snacks and candy. This area got a sub-floor built as low to the van floor as possible with insulation under it and carpeted with a no-nap carpet so stuff could slide on it. Carpet wouldn't really be necessary, though. Around the inside perimeter I built one shelf. This shelf ran from the left side of the side door opening across to the drivers side and then right up to the driver's seat. This shelf was 18-20" deep and about 1 1/2 ' off the floor (I don't remember the dimensions). On the shelves where stored all the cases of snacks that I worked out of. The chips were set on edge and a V-shaped hole was cut into the cases to get bags out. So on this shelf was all the Frito Lay, Gardettos, Famous Amos, Grandmas, Oreos, Gum/Mints, etc. products. Under the shelves was where I kept ice chests with full boxes of candy products. I used blue ice in each ice chest and had spares in the freezer that could be swapped into the ice chests each morning after freezing for 24 hrs. At the end of each day it was real easy to load the ice chests on the dolly and take them into the shop I used, or your garage or house. You will find that this setup leaves plenty of room on the floor for you to climb in and pick your products, slide ice chests around for picking, etc. I used 3 milk crates for picking products. I would inventory my machines with route cards and go to the van to pick the products. The crates get loaded in a way as to fill the snack machine from top to bottom. My bottom crate held gum/mints, a bag of rolled coin to refill coin tubes, then pastry (I ran alot of pastry-also kept in ice chests). The second and top crates would be filled with candy and snack items reading the route card backwards so that when I finished, the products in the top of the top crate would go in the top of the machine. I kept case products in place with bungy cords and I used a basic 4-5' high dolly with the large inflatable tires. I could stack 9 cases on it with the 10th just under the edge of the dolly's top bar - so 10 cases. This meant two trips in to the account sometimes. If it's a small account I could get the few cases of soda and a couple of crates on it. You can also use a Magliner fold out dolly (I used those later in my Isuzu box trucks). The dolly was kept inside the van bungied to the back of the passenger seat. I have seen several vendors who fashioned a bracket to the back of the van to store their dollies. This works since you have to use the dolly for either snacks or soda so it's not in the way of the back doors. I kept my collected money out of the way in a crate in the corner under the shelf so you couldn't look in a window and see the money. I was stupid as are most vendors (no offense) to not use a rolltop safe bolted to the van floor to keep the money in. This could fit between the seats - who cares if it can be seen, it's a safe. I have actually seen vendors keep loose bags of money collected from their machines in plain sight in the front seat area of their vehicles, sometimes with the doors unlocked! Human beings are amazing, aren't we? Good luck with the vehicle, you should be able to run 60 or more machines out of it.
  7. Hey TKK, Are you going to tell Walta where he can get these motors for $19 so he doesn't have to pay $75 on ebay?
  8. Hi and welcome to the forum. I am not sure what you are referring to as the "board on the changer has a mode button". Your description of the pricing switches on the price panel means that you are running a multiprice machine with a Coinco or Mars multiprice coin changer, likely a Coinco M300. If this is the case then you are only going to use the pricing panel switches to make any price changes. Choose the selection number you want to change the price on and locate that selection number across the top edge of the pricing board. You will find vertical rows of slide switches in black and white so that you can easily tell which column of switches you should be working with. Let's say you want to set sel. P to .65. Find "O-P" on the top edge and you will see the switches directly under the P are white (black switches would be used for O selection). To turn any switch on you will slide it down. A switch in the up position is off. To add up a price of .65, you would slide the .05, .20 and .40 switches down to add up a price of .65. The .10 and .80 switches should be up. Now with a machine this old and the switch contacts possibly a little corroded, you should work each switch you want to use up and down a couple of times to ensure it makes good contact. Be careful that you don't accidently move an adjacent switch and change the price next to it. After making the price change use coins and test the selection for proper operation. If the vend price is wrong, recheck your switches. You may have move them up and down to clean the contacts a little more.
  9. If you find an asset tag or sticker, other than the manufacturer's serial number plate that is usually on the side of the door, it may still be a bottler owned machine. You may also find an asset tag inside the machine in the case of Coke. Some Coke bottlers will put 3 or 4 tags in and on the machine. If you find any evidence that it may still be bottler-owned, just call the vending department at that local bottling plant and ask them to run the asset number and serial number to verify that the machine is no longer in their system. This us usually a concern only with very late model machines that shouldn't be in the used vending market yet. Be especially careful with elevator-operated glassfront vendors like the Bevmax 2, 3 and 4, the Royal Vision Vendor and the Vendo Vue as well as later machines like Dixie Narco P-series (they are problematic so don't buy one), Vendo V721, and Royal GIII. I have seen some of these that were released by the bottlers, but not very many. Also if you find a machine with selection buttons in the signface, large 4 x 5 buttons in the center of the machine with the coin insert in the middle or any with an electronic lock, they are more likely to be bottler owned.
  10. Hi Microlost, Credit/debit card readers can be very useful in certain locations and with certain price points. You want a high volumn location or a public location with lots of transient traffic to make the investment worthwhile. You also generally want your prices up over $1 or have a substantial percentage of your prices pretty high like with energy drinks. My customers who use card readers in situations such as these tell me they have about a 10-20% sales lift by using them. The cheapest card reader you can get is going for about $200-300 per reader from USA Technology. This is an upfront cost and then you own the reader. You open one merchant account for all your readers and then each reader has a monthly fee of $12.95, I believe. Then each transaction is charged a small % fee. This is why you want high prices so that you don't end up further eroding the profit margin on lower prices items with a transaction fee. Locations with young people will get lots of use out of a card reader. I have repaired machines in the local Apple stores and the sales in the soda and snack machines, are 90% card sales - I've seen it for myself when the card reader was out of the snack for repair for 4-5 days and I went back to put it in and there was only $10 in the machine. This machine probably does $150/wk easily. While I was working on it several kids wanted to buy something but couldn't because they had no cash- only debit cards. USA Technologies is the easiest to get started with, but there are a bunch of providers to the vending industry now. Others include Apriva and Cantalope. Validator manufacturers Coinco and Mars also have card readers available. Check out their websites and read all their sales information. USAT may even still have a Quick Start program that lets you lease the readers. Try not to use more than one provider. They all use backoffice card processors to process the batches over cell signal, but you don't want to try to mix card vendors and backoffice processing as it can get messy. One other thing to note: If you don't want to cut a seperate hole in the door for the cardreader (some machines have an extra hole already) or to have the reader screwed to the outside of the door, you can check into the Mars Electronics card reader called Easitrax. It will mount on the front of a MEI bill validator replacing the original bezel and allow cards and bills to be used with the same device. Easitrax costs about $600 per machine and they used to use the USA Technologies backoffice but may not now. Coinco has a similarly mounted reader that may be substantially cheaper than Mars.
  11. TKK, you've been picking up some smokin' deals lately. This last USI pair looks great! As you have seen, there are a wide variety of stylings that Wittern/USI/Federal/Selectivend/Fawn/Avanti et al put on these machines. Sometimes it depends what brand they were sold under, sometimes it depends on when they were built. You can find differences in some of the motors in these machines too, especially in later models like those with the Avanti name on them. You will also see a variety of coinage in these machines depending on which manufacturer Wittern was aligned with at the time. You will find Maka from Japan, then Coinco for several years, and now to Conlux which is the new name for Maka. You will probably find that the only $5 bill the validator takes is the old small portrait bill or maybe the monochrome large portrait bill. I doubt it will take the newer colored $5 bill that is about the only one in circulation now. Conlux, by the way is owned by Mars Electronics and Wittern has the master distribution license for the United States. And since we're on the topic, Coinco owns Royal Vendors. Crane owns Automatic Products, Dixie Narco and now Mars Electronics, too. The vending world is getting smaller every day. Now, about the motors for the little combo machine. I don't recognize the machine so please give us any info about it that you can. Is there a name or model number anywhere on it or in the manual, and I mean it could be anywhere even by the compressor or behind the coin mech, etc? Now get out and set some new stops!
  12. One thing I've always told people who want to get into vending is that there are two ways to do it. The slow way by beginning with soda, getting comfortable and moving up from there, easing into the business part-time. This lets you know if you even like the work before you're in too deep. The other option is to get immediate cash flow and income to live off of by jumping in and buying an existing business. Depending on the income desired this could require as many as 60+ machines that require weekly service for a decent income. This will require a large up-front investment and a continuing investment in time. Don't jump in if you can't work 60 hrs / week. Beginners always take much more time to service machines and will become quicker and more efficient over a long period of time. As you gain experience a good route driver/owner can service 100 machines per week. This requires good organizational skills, a quick mind, efficient methods and a will to work your butt off. I'm not trying to scare you off, but you also have to realize that this is not a cheap business to be in. Your investment won't end with the purchase of a route. It takes ongoing reinvestment and sometimes expensive maintenance to keep a route running smoothly. Finding and trusting a good service tech can also go a long way to saving you time in this business. As the old saying goes and I follow it religiously: It takes money to make money.
  13. Welcome to the forum adog. The first thing about this account is that the numbers don't add up. You need gross sales (before any expenses) of $400+ per month just to gross $4800 per year. If they are grossing $250/mo then it's doing only $3000/ yr. You need clarification of the numbers and then if you pursue it further you want them to substantiate the numbers with good records. Now with that out of the way, the gross profit they claim is 50%. This is rather low and indicates the prices in the machines are not high enough. You ideally want to achieve a ROI that pays for the machines in one year or less, so once you figure out what the sales are you will be able to make an offer to get the ROI that you want. Now the price you pay won't necessarily get you that ROI if the seller isn't flexible in price or if you pay more for this. The most you should pay is one year's gross which is more than the equipment is worth, but you have to expect to pay something for the location. This is called blue sky or goodwill. The equipment is worth what you would pay elsewhere for comparable machines. This snack is worth no more than $200 - $800 and you need to know that Lektrovend has been out of business for 20 years though some parts are available from aftermarket suppliers. Dixie Narco parts are readily available, but you need to provide the model of the machine to determine a value for it. Also tell a little more about the account. If the machs are in the common area vs. in an office per se, how many employees, how full is the parking lot, etc. This could be good start for you but you have to do your due diligence.
  14. You will need to call them because their website still shows the old pricing. They have changed ownership and dropped the prices 25 - 50% across the board. Call and ask them for the "original Tuffronts", tell them the model of machine and place the order. A black Tuffront kit is now $29.95. If you just want to look at the product online, go to their site and click the image on the right for "Original Tuffronts" then when the page changes there is a link to a PDF of their kits and prices.
  15. Contracts are not a thing of the past. Maybe they are with the vendors you talked to but if you feel more comfortable with a contract then get a contract. You are exactly correct in how you are using them. They serve as a tool to ensure you aren't booted out for frivolous reasons. A good contract is for a specific term that gets you through a period of time that allows you to recoup your investment (ROI) and some time beyond to enjoy clear profits. The contract should spell out a grievance procedure for either party to follow and a specific time period to cure the defect, You should be specific in what machines the contract covers and it should be worded to exclude any competitors inside or outside the building (mobile caterers) if possible. Mention any commissions or payments made to the account and how they are to be paid so there are no misunderstandings. Beginning pricing can be covered as well as a process for when and how prices will be increased in the future. The smaller the account the simpler the contract, but when you are in a large account with a large investment in equipment you want a more comprehensive contract. You should also spell out how the contract will be renewed. Basically a good contract protects both the customer and you. Either party can terminate for cause if defects are not timely remedied. A contract also makes your location more valuable if you were to sell it. Remember, however, a contract is only as strong as the will of one party to enforce it. If a situation arises where they are angrily going to turn your machines to the wall and let someone else come in, you may have to spend money on an attorney to solve the problem. Or you may find it better to just remove your machines rather than fight to operate machines in an account that doesn't want you there. Still a good call for the good accounts out there.
  16. beejaykc, Your're correct, the 16.9 fillers I spoke about do extend down into the vend position next to the products and are primarily for water bottles because they are softer. This provides a 'shimming' effect next to the product that is in the vend postion. The problem that is occurring is that when a column is set to "bottle", after the intended product vends the rotor rotates counter-clockwise around to pick up the next bottle and then it is supposed to stop rotating at a point between where the rotor is vertical (rounded cutout facing up) and 90 - 135 degrees (cutout facing left and/or a little down), holding the next bottle on the lower lip of the rotor's cutout. When the motor turns farther than it should and that rotation goes farther, or if the physical gap between the sidewall and rotor is too wide to begin with, then the next bottle drops early. This is where the filler might help as it shims the gap between the sidewall and the rotor cutting down on the space the bottle could slip through. Now, this is the problem, but since we know most of your problem stopped with the adjustment of the drop sensor, it would be worth it to try the filler in the right rear column of selection 10 to see if the filler overcomes the defect in vending a bottle from that column. If that works I would tell USI to send you however many fillers you need to get your machine to work properly free of charge. I believe there may be a problem in this machine in how it was manufactured that creates a wider gap between the rotor and sidewall in at least this column and possibly across the back columns. I'm thinking something didn't get riveted or drilled properly and there is a misalignment. Good luck.
  17. I haven't listed anything there yet. I didn't want people to think I came here just to sell them something but I hate to think of labels in machines that have been printed on inkjet paper - they always look faded. I truly want to help people but not alienate them if they become suspicious of me. Yet I can't overlook the fact that there might be an opportunity to sell stuff here and save people money over what they pay on Ebay. I've been thinking that maybe I should try my hand at internet sales since I'm sitting on so much inventory. If you'd like to list the labels you need, model of machine they are for and whether you need them for can or bottle, I would be happy to sell you anything you need. I'm working with another guy now on this.
  18. I understand now. You are using the validator input to the factory control board. This is similar to some value-added card setups that have been used in cafeterias, vending machines and college bookstores. Those systems use value taken from cash, coins and credit cards and add it to the value-added cards. Then the cards can be used to purchase items with value then deducted from the card. Some colleges or large business campuses also use the cards for identification and access to buildings. You might have the beginning of a viable product here. Yes you can do 16 oz cans of energy drinks from a variety of sources. So far I haven't seen a 16oz can that won't work. Yes you can put Starbucks DoubleShot 6.5oz in a narrow column in this machine as long as the factory still has the parts needed to do it. Let me know if you need the parts required for these products and how many columns of each you are going to do.
  19. This is a DN501T with an SII or SIID control board. It's a 3 can deep or 1 - 2 bottle deep machine depending on the bottles. 16.9oz water and soda can be 2 deep, 20oz soda is one deep, 20oz Gatorade can be 2 deep. This is a good, solid machine that is a workhorse and you will like it. My take on the machine is that the paint still looks brand new. It has an Ardac validator and an old sign. Figure the cost of a validator upgrade and harness and a new sign and make an offer based on that. The price of $800 is probably from what they have seen somewhere on Craigslist themselves.
  20. NOOOO he says with an aghast look on his face. If you want a professional look and for the front to look as good as the freshly painted sides, you need to put a Tuffront kit on it and maybe some new trim. I have seen a machine where a guy painted the vinyl and it looked appalling, not to mention he even got paint on the trim that he didn't remove. The AP 7600 in your picture above looks like the trim is all scratched and gouged up as well. You can get an entire new trim kit for the machine that will even eliminate the large trim section above the glass which is leftover from the apparent original look of the machine which was called Imperial Crown. I promise you that if you put all this time and money into the machine you won't regret it. Your account could possibly think it's a new machine. In the 1990's I put several remanufactured Rowe 447C's into retail breakrooms and I had many positive comments about how new the machines were even though they were 15+ years old, out of production and nothing as fancy as the round-turret Rowe 548's that I was also buying new.
  21. Your ideas about new product and pricing are spot on. It would be bad form to increase pricing right away without a valid reason. New products they haven't seen before can be priced wherever you want. Healthy items are always priced higher if they are specialty items. Down the road, pay close attention to your product costs and when a category of products gets a price increase that you can show in your invoices that's your opportunity to raise some prices. Eventually Coke and Pepsi will raise prices, as well as Frito Lay, Hershey, MM/Mars; all you have to do is wait for that to happen and then you can justify raising soda or chips or candy to your preferred pricing.
  22. You can't vend square products out of a stack vendor, only round products and no glass. There are a variety of products in cans and bottles that will vend from this machine from 8.5oz cans up to 24oz bottles. You will need to ask about a specific product by size and container and we can tell you what it takes to shim it correctly. If you want to vend irregular shaped products then you are better off with a DIxie Narco Bevmax or a Royal Vision Vendor. If you want to do multiprice in a DN E model machine, there should be plenty of machines on the street with control boards. It is a rare E model that is single price. Now if you already own the kit to make it multiprice you might as well use it. This is definitely a machine that can make good use of multiprice capability.
  23. I believe your rotor is installed 180 degrees out of whack. You will have to remove the motor and adjust the rotor. The motor has a D shaped drive pin that fits into a D shaped hole in the front of the rotor. Unplug your machine and remove wires off the motor switch. You can leave the power wires on the winding if they are hard to pull off because there's a risk of pulling the connectors out of the winding. Look at the position of the rotor in the column and note the direction it is facing so that you will know how to reposition it to be opposite of where it faces now. Remove the 3 screws that hold the motor to the frame, 2 at top and 1 at bottom. Pull the motor off the rotor (you may have to work it back and forth as the D fitting can be tight) and hold the motor in one hand so as not to strain the wires still attached to the winding. Now turn the rotor to a position opposite of where it was before removing the motor. Work the motor back onto the rotor and then line up the motor with the screw holes and reinstall the screws. Confirm that the rotor is now facing opposite of where it was before you started. Reconnect any wires you removed and pay special attention to the motor switch connector. Be sure you capture the 'common' connector on the side of the switch with the connector - this is easy to miss. Power up the machine and test the column. You should be good to go.
  24. Indiana, That sure does say RVCC350-9. I can't find info on that model. Based on that capacity and the fact that it has 9 selections tells me that though it's likely a standard width of 36" it is probably a GII or some wierd combobulation made for a specific purpose. The best way to know is to see the columns, which I assume you have since you have a photo of the plate inside the machine. If the machine inside is a large capacity machine then this is the wrong s/n plate, and we already know it's in the wrong place. Hey, wait a minute. This s/n plate is on the front of the compressor, is'nt it? Royal puts s/n on all their cooling units and this one may be out of a RVCC350 but that's not necessarily the model of this machine. So we're back to needing a photo of the inside of the machine to tell you what you have. Here's what will work for you regardless of model of machine. If you find short front columns on any machine then it's a GII and you don't want it. So find a machine with front and back columns that all go to the top of the cabinet. Then if there are motors on each column you have a Merlin IV (also a good machine) and if it has a chain drive it's a GIII. Then the only difference is 72" cabinet vs. 79" cabinet. How's that?
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