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I could offer better service


Agapevending

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Posted

Yesterday i was at  one of our local stores with my  wife and son. My son asked for a couple  quarter to get something out  the rack that is their. Upon walking up to them I noticed one machine on the rack  had paper sgin on it. that said out of service.  

 This was very obivous  sense the coin mech. was  laying on the  floor.  If  were mine i would have  had it fixed pretty quick.  

:ph34r: 

Posted

You can't fix what you don't know is broken.

The mech may have broken an hour before you got there or a month before you got there.

Makes no difference if the vendor isn't informed and has not serviced since the thing fell off.

 

I have very few locations that actually call me when something like this happens.

If they don't call, the equipment will sit out-of-order until I service again.

 

Posted

You can't fix what you don't know is broken.

The mech may have broken an hour before you got there or a month before you got there.

Makes no difference if the vendor isn't informed and has not serviced since the thing fell off.

I have very few locations that actually call me when something like this happens.

If they don't call, the equipment will sit out-of-order until I service again.

very true sherlock...even worse is finding an out of order sign and there's nothing wrong with machine. I also dislike the whole roll of tape they use to affix sign. Wth!
Posted

very true sherlock...even worse is finding an out of order sign and there's nothing wrong with machine. I also dislike the whole roll of tape they use to affix sign. Wth!

 

I find this to be the case much more often than there actually being a problem.

Posted

I know i can't fix it.  I have  machines that do it too.  I just  wish they would call and not let it sit.  I hate  going in a finding out it's broke and  no money. Oh well not much  we can do a bout it. that's business.

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