andyinchville Posted September 17, 2013 Share Posted September 17, 2013 HI All, I have a Crane National 797 combo machine (snacks and drinks) that has seemingly been plagued with problems since installing it a local department store ( I would have preferred 2 full sized separate machines BUT the management contract called for a "Combo" machine). Anyways, the first problem was that the entire bottom row of drinks stopped feeding....i.e. for whatever reason the cans are not rolling forward enough to make it to the little black "gate" that opens to allow the selection to push the main door open..... I have no idea why the cans stopped making it to the front of the track to get ready to feed out when selected.....When I put the cans in the cans were in good shape....dent free and no bulged ends....later (and still now) the cans feel very "tight" in the track and I cannot figure how to even get them out since the tracks are relatively inaccessible ( I miss the "openess" of the standard full sized drink machines!).....The drinks don't seem to be overly cold so I am ruling out bulged cans from freezing up....How do I get the cans out?...what caused this to happen? Is there some mechanism that is holding them up and not allowing them to roll forward (perhaps a temp sensor since I did note at one time the temp error was showing in the diagnostics (that was caused by problem #2 below) BUT I believe I solved the temp issue... Secondly, (and more recently), one of the black "ejecting flaps" seems to have become "loose" and simply "flopping" open allowing all the drinks in the selection to roll out and ultimately hold the large "door" that holds the cold air in the soda section open.....this caused all the drinks to be warm until I simply unloaded the one selection with the flapping door...I am assuming that some pin or connection broke or fell out.....How do I take that out to potentially fix / buy new parts? I've searched high and low but cannot seem to find any service manuals for the Crane 797 can cooler unit itself (I did see a set up manual and a parts manual but no explanation for the first issue). Thanks in advance for any and all help. Andrew Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.