ajdistro Posted September 25, 2013 Share Posted September 25, 2013 I have an AMS 39640 on location that's giving me the blues... here's the deal The location is a school, so aside from a couple construction workers they were shut down all summer. When summer ended and school started I stocked machine and coin mech and waited for the money to pour in, same as every year. I normally service this account 2-3 times a week. Strange things started happening. The machine would read 'OUT OF SERVICE' and the coin mech would be empty, with no profit, no snacks sold. Just basically changing out my cents for dollars. I would refill the coins, clear the error msg (sensit blocked?) and move on. I realized after a couple visits that I wasn't really fixing anything, I was just delaying the Out of Service status until I was gone. I started to troubleshoot the issue by calling AMS and local vending supply/repair spots. I replaced the sensor's harness. I made sure the sensors were clean and not blocked by anything. Appeared to work, until you tried to purchase something then you get SENSOR BLOCKED, and your money refund. Well after a couple of these refunds the machine goes back out of service. So I ordered some expensive, backordered replacement sensor kit and have been waiting for it to arrive. One company had it for $147, but couldn't tell me when I would receive it. Sometime between now and never. Another had it in stock for $215. I'm not even sure replacing this piece is the problem. Maybe I've answered my own question. Maybe I'm just frustrated. I think I'll go buy the one for $215 and pray. School started a month ago and I haven't sold one snack. Any advice would be awesome... Link to comment Share on other sites More sharing options...
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