ajdistro Posted June 21, 2014 Share Posted June 21, 2014 Hey, I noticed my FastCorp F631 was particularly light on cash when I went to service it. Also, when I opened the door it indicated that I was sold out of a number of ice cream selections that I clearly was not. First thought was to try free vending the selections in question in order to test. The robot would go to the selection, but the robot would kind of jerk and tell me to choose another selection. It never lowered onto the ice cream as it should. I then tried purchasing selections with actual money and it did the same thing; line up above the selection, jerk, then tell me to choose something else. After a few of these failed purchases it refunded the cash and took itself out of order. It displayed my call for service phone number and when I pressed the # button the error read: UP/DOWN Encoder ERR. I reset the machine but the problem continued... Does anyone know how to correct this problem? It's a new one for me. And it's in a location that is in it's busiest season of the year! Sorry if this is longwinded, I could have prob just asked AZ but thought maybe this would be helpful to someone having the same problem in the future.... Link to comment Share on other sites More sharing options...
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