Conallvending Posted December 29, 2014 Share Posted December 29, 2014 I just aquired a location with a combo machine. It is not accepting dollar bills. It has a MEI CS7000 coin mech. The read out says Check Vendor. Disabled by machine. Has a steady amber light. I looked up the manual on line but it was no help. Any ideas? Link to comment Share on other sites More sharing options...
AZVendor Posted December 29, 2014 Share Posted December 29, 2014 The machine might cause that message on the coin mech when the door is open because that puts it into the service mode. If you locate the door switch and push it in the mech should go into normal vending standby. At that time you want to see if the validator is still disabled or if it's flashing any error codes. You do have to have sufficient change in the coin mech to enable the validator. What model of machine is this? That can make a big difference. Link to comment Share on other sites More sharing options...
MSVending Posted December 31, 2014 Share Posted December 31, 2014 We have a few of these. To get these machines up and running, requires a simple reset, similar to AZ's suggestion. Also, it helps to run a cleaning sheet through the bill accepter. Link to comment Share on other sites More sharing options...
AZVendor Posted December 31, 2014 Share Posted December 31, 2014 Validator cleaning cards are a waste of time and money in my 30 years of experience. They won't hurt anything but they also won't help anything. Link to comment Share on other sites More sharing options...
MSVending Posted December 31, 2014 Share Posted December 31, 2014 They do clean the wheels. Do you know of a cost effective way to keep equipment, rollers, etc. clean? Thanks! Link to comment Share on other sites More sharing options...
AZVendor Posted December 31, 2014 Share Posted December 31, 2014 The rollers and belts don't normally need to be cleaned unless you are in a real dirty location. In most cases I only wipe dust off the sensors in the validators. Under normal usage, when the tires or belts get weak or worn then it's time to rebuild the validator as it will take a couple of years minimum for them to wear out. If the machine is outside in the heat then belts and tires wear out faster with the tires being the first to go as they will get brittle. This all relates to Coinco and MEI units, not to any imported junk which is primarily disposable. If you want to actually clean any rubber parts then use denatured alcohol on a clean soft cloth. It's a lot cheaper than validator cleaning cards, but in 30 years of vending I've never used the cleaning cards and didn't mess with alcohol either. I ran validator until they gave me problems and then they got rebuilt. You have to spend money to make money so don't put a bandaid on anything or your customers will get tired of continually telling you that "it won't take my bill." Link to comment Share on other sites More sharing options...
Conallvending Posted December 31, 2014 Author Share Posted December 31, 2014 Thanks for the info. I will not be back to this location until Monday and will see if a simple reset will take care of the issue. Link to comment Share on other sites More sharing options...
moondog Posted January 1, 2015 Share Posted January 1, 2015 Validator cleaning cards are a waste of time and money in my 30 years of experience. They won't hurt anything but they also won't help anything. Amen Link to comment Share on other sites More sharing options...
moondog Posted January 1, 2015 Share Posted January 1, 2015 I just aquired a location with a combo machine. It is not accepting dollar bills. It has a MEI CS7000 coin mech. The read out says Check Vendor. Disabled by machine. Has a steady amber light. I looked up the manual on line but it was no help. Any ideas? Check your harness connections - a loose plug will cause this. Link to comment Share on other sites More sharing options...
Conallvending Posted January 12, 2015 Author Share Posted January 12, 2015 Ok so after gathering a little more info it seems to be the bill acceptor. It will accept 2 bills then stop accepting bills. The is no jam in the bill acceptor or the coin mech. Link to comment Share on other sites More sharing options...
cvending Posted January 12, 2015 Share Posted January 12, 2015 That may be a programming issue. Is there a reason for accepting more than $2? Do you have a price in excess of $2 set in the machine? If not, the machine knows that it does not need to accept any more cash for sales. Not knowing what make/model machine it is, everything is just a guess. Link to comment Share on other sites More sharing options...
Conallvending Posted January 12, 2015 Author Share Posted January 12, 2015 It is not that it stops taking bills after 2 bills at once. Took a dollar for 1 sale and a dollar for another. Then it no longer takes bills. Link to comment Share on other sites More sharing options...
AZVendor Posted January 12, 2015 Share Posted January 12, 2015 You should check that your coin tubes have sufficient coins in them, primarily nickles, so the validator will be enabled. If the two vends you made will bills paid change out then whichever coins were paid out may be the low tube. The CF7000 uses sonar to detect the tube levels so if you have 12 or more coins in your tubes but the validator is disabled then you may have a coin mech problem in the sonar system. There is also a Par Value setting that can be applied to any tube so make sure you don't have some low Par Values set. Also try emptying the cassette, putting it back on the mech empty and see if it then shows zero tube values. If so then refill the tubes and again install the cassette to see if it accurately detects the tube quantities. Link to comment Share on other sites More sharing options...
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