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I just wanted to make a quick post in hopes it saves someone else the time, hassle, and potential loss of money. Before I found this forum I ordered 1 ATM location from Prime Vending Locations for $450. Peter Milazzo and Steve Milazzo are the owners. After they took my payment I was not contacted further so I started calling and emailing. After about 6 unanswered emails Steve Milazzo informed me that my order was assigned to another locator named David at setyourroute.biz and any further contact should be directed to him. After a string of unanswered emails and several calls David sent me an email to meet with a location that did not remotely meet the criteria I gave them for placement and the owner only told David she would speak to someone from my company because she didn't understand what he was offering her. David apologized for the "misunderstanding" and said it takes time to get good leads but he would produce something solid in the next week. I gave him 4 weeks and he never once contacted me so I sent 2 emails asking for a status update to which he didn't respond. I filed a fraud claim with Amex and made my Amex rep aware I did sign an E-signature form with them agreeing to there terms of service but I was never made aware they would assign the job to an independent contractor and could provide all email (and lack of response) communications if necessary.

 

It took just 1 week for Amex to close the dispute and refund my money without me having to do anything beyond the call I made but hopefully this will save someone else a headache as you can never get your time back.  

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I just wanted to make a quick post in hopes it saves someone else the time, hassle, and potential loss of money. Before I found this forum I ordered 1 ATM location from Prime Vending Locations for $450. Peter Milazzo and Steve Milazzo are the owners. After they took my payment I was not contacted further so I started calling and emailing. After about 6 unanswered emails Steve Milazzo informed me that my order was assigned to another locator named David at setyourroute.biz and any further contact should be directed to him. After a string of unanswered emails and several calls David sent me an email to meet with a location that did not remotely meet the criteria I gave them for placement and the owner only told David she would speak to someone from my company because she didn't understand what he was offering her. David apologized for the "misunderstanding" and said it takes time to get good leads but he would produce something solid in the next week. I gave him 4 weeks and he never once contacted me so I sent 2 emails asking for a status update to which he didn't respond. I filed a fraud claim with Amex and made my Amex rep aware I did sign an E-signature form with them agreeing to there terms of service but I was never made aware they would assign the job to an independent contractor and could provide all email (and lack of response) communications if necessary.

 

It took just 1 week for Amex to close the dispute and refund my money without me having to do anything beyond the call I made but hopefully this will save someone else a headache as you can never get your time back.  

Sometime you don't get the money nor the time, you should be glad to get your money, and I think Amex is the best when it comes to disputes.

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  • 4 months later...

I just wanted to make a quick post in hopes it saves someone else the time, hassle, and potential loss of money. Before I found this forum I ordered 1 ATM location from Prime Vending Locations for $450. Peter Milazzo and Steve Milazzo are the owners. After they took my payment I was not contacted further so I started calling and emailing. After about 6 unanswered emails Steve Milazzo informed me that my order was assigned to another locator named David at setyourroute.biz and any further contact should be directed to him. After a string of unanswered emails and several calls David sent me an email to meet with a location that did not remotely meet the criteria I gave them for placement and the owner only told David she would speak to someone from my company because she didn't understand what he was offering her. David apologized for the "misunderstanding" and said it takes time to get good leads but he would produce something solid in the next week. I gave him 4 weeks and he never once contacted me so I sent 2 emails asking for a status update to which he didn't respond. I filed a fraud claim with Amex and made my Amex rep aware I did sign an E-signature form with them agreeing to there terms of service but I was never made aware they would assign the job to an independent contractor and could provide all email (and lack of response) communications if necessary.

 

It took just 1 week for Amex to close the dispute and refund my money without me having to do anything beyond the call I made but hopefully this will save someone else a headache as you can never get your time back.  

man i sooooo wished i saw this before ordering from the mother fuckers but we got our money back too without in hassle from the bank.  how can we stop ppl like this. dont they have a task force for ppl who just blatantly commit fraud. 

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  • 2 weeks later...

I just wanted to make a quick post in hopes it saves someone else the time, hassle, and potential loss of money. Before I found this forum I ordered 1 ATM location from Prime Vending Locations for $450. Peter Milazzo and Steve Milazzo are the owners. After they took my payment I was not contacted further so I started calling and emailing. After about 6 unanswered emails Steve Milazzo informed me that my order was assigned to another locator named David at setyourroute.biz and any further contact should be directed to him. After a string of unanswered emails and several calls David sent me an email to meet with a location that did not remotely meet the criteria I gave them for placement and the owner only told David she would speak to someone from my company because she didn't understand what he was offering her. David apologized for the "misunderstanding" and said it takes time to get good leads but he would produce something solid in the next week. I gave him 4 weeks and he never once contacted me so I sent 2 emails asking for a status update to which he didn't respond. I filed a fraud claim with Amex and made my Amex rep aware I did sign an E-signature form with them agreeing to there terms of service but I was never made aware they would assign the job to an independent contractor and could provide all email (and lack of response) communications if necessary.

 

It took just 1 week for Amex to close the dispute and refund my money without me having to do anything beyond the call I made but hopefully this will save someone else a headache as you can never get your time back.  

Whoa! I know exactly who you are talking about...luckily my venture didn't wind up like that....

One thing he was swift to ask for payment...which I obliged [due to being referred to him from the guy that got me started in vending]

He charged me $150 each down payment for two locations one in palmdale and one in temecula. My account got assigned to a another guy named Steve as well that lives in Mexico...to make a long story short...I got my two accounts with a week of paying. My friend kept his account and I sold mine as soon as I installed equipment in there.

Steve Pillazo just recently called me to ask me some questions on how I pick up my machines. I'm glad that I didn't go through your hard ache and pain. Oh yeah, I also just sold one on those leads they gave me a machine that didn't want one in their place of business at the time I went to evaluate the lead.

 

Steve, the one that I got assigned to did give me some good pointers about other locators...saying that they are bad like the ones you spoke about...not updating you or never actually looking for any location leads for you. I guess I was lucky.

 

They are based out of the San Diego, Ca. area.

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