ajdistro Posted December 3, 2015 Share Posted December 3, 2015 I'm running out of original Topic Titles for questions/problems about this model machine.... So, I've got this one almost working perfectly EXCEPT... When the robot grabs the ice cream bar and goes to deliver it up front to the chute it seems to stop a little short of where it should... Often times the product then bounces off the front of the freezer and ends up in the chute but sometimes it makes a perfect landing right on the front lip of the freezer and just sits there. Then the freezer door shuts on it and causes the 'freezer door stuck open' error. Then the ice cream melts, turns to sugar glue and creates the 'freezer door stuck closed' problem. So, I noticed the robot was not perfectly aligned on both sides, probably from the last time I repaired it. I removed the robot and carefully re-installed making sure the wheels and gears on both sides were lined up straight on both sides and tested again. Same result. The robot doesn't seem to come far enough forward to deliver the product to the chute. There's nothing stopping it, as I can manually press the motor button and move the robot forward until it hits the screws that stop it from falling out. I tried the manual but can't find anything that addresses the robot stopping short before releasing the product. Anyone run into this before? Attached is an example of what I find everytime I service the account... very frustrating indeed Link to comment Share on other sites More sharing options...
Walta Posted December 4, 2015 Share Posted December 4, 2015 My guess is if you turn off the machine and move the robot from front to back by hand you will feel a clunk from a broken tooth in the F/B gear. Walta Link to comment Share on other sites More sharing options...
lacanteen Posted December 4, 2015 Share Posted December 4, 2015 Is the picker tip the smaller orange one and is it in good condition? Link to comment Share on other sites More sharing options...
ajdistro Posted December 4, 2015 Author Share Posted December 4, 2015 Walta- The front back gear? Are u referring to the teeth that run alongside both sides of the machine or the wheel sprocket cog looking things on both sides of the robot? Or something else? Lacanteen- The picker head is black and kinda looks like a rubber shroud kinda like an accordion. Link to comment Share on other sites More sharing options...
lacanteen Posted December 4, 2015 Share Posted December 4, 2015 These seem to work better. Make sure yours isn't worn to the point of not sealing well. http://www.dsvendinginc.com/p-6120-d39500462a-fastcorp-picker-tip-orange.aspx Link to comment Share on other sites More sharing options...
Walta Posted December 5, 2015 Share Posted December 5, 2015 Yes the one on left side Walta Link to comment Share on other sites More sharing options...
ajdistro Posted December 7, 2015 Author Share Posted December 7, 2015 Awesome thank you both. Link to comment Share on other sites More sharing options...
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