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MEI 2512 in Dixie 276e - slow credit


Chard

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I have a Dixie 276e with a MEI 2515 validator that is upgraded to take $5 bills.  Lately, the machine is occassionally very slow to display credit for bills inserted.  It can take up to one or two minutes before the bill credit is accually displayed.  In fact, I am frequently able to open the machine up before the credit is displayed.  

I've tried changing the bill stacker setting, made sure the coin tubes were filled, etc.  I have no idea what is wrong.  This is a random problem, however, I am sometimes able to get it to reproduce the problem.  Is the validator just bad?  

If I did send it in what would I tell the repair shop if I sent it in since it seems to be random?  I don't want them to overlook the issue and send it back with the same problems.

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  • 3 weeks later...

I replaced the bill acceptor and card reader bezel on this machine several weeks ago.  Today when I went to service the location an employee told me he had swiped his card only to have the machine not show the credit for about 5 minutes and then he was charged twice on the card.  At this point, I believe the board is flaky instead of the validator.  It's a really strange problem.  I've never seen anything like it.  I'm going to replace the board.

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I replaced the bill acceptor and card reader bezel on this machine several weeks ago.  Today when I went to service the location an employee told me he had swiped his card only to have the machine not show the credit for about 5 minutes and then he was charged twice on the card.  At this point, I believe the board is flaky instead of the validator.  It's a really strange problem.  I've never seen anything like it.  I'm going to replace the board.

Sounds like a logic board issue.  If you need one you can email me at rbepic4gatgmaildotcom.

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