Mikez76sp Posted July 15, 2016 Share Posted July 15, 2016 I recently purchased a royal g3 10 column. I plug it in chain homes but when test vending any column the chain just keeps spinning without finding rabbits. Than I will get a sold out message. I am getting a UEND error and inside of that error I have an EC error. Can this be fixed by a novice vendor like me or should I call in a pro? Thanks, Mike Link to comment Share on other sites More sharing options...
AZVendor Posted July 16, 2016 Share Posted July 16, 2016 That error means that the vend can't occur due to an encoder error. When you get that error you first need to make sure that the chain isn't gummed up with syrup causing it to move too slow and triggering an encoder error. This happens when the rabbit doesn't find the vend pawl in the time allotted by the logic board. If the chain is clean and flexible then you need to replace the vend motor as the encoder is in the motor. Email me at rbepic4gatgmaildotcom if you need a new motor for it. Link to comment Share on other sites More sharing options...
Mikez76sp Posted July 17, 2016 Author Share Posted July 17, 2016 How much for the vend motor? Link to comment Share on other sites More sharing options...
moondog Posted July 18, 2016 Share Posted July 18, 2016 I recently purchased a royal g3 10 column. I plug it in chain homes but when test vending any column the chain just keeps spinning without finding rabbits. Than I will get a sold out message. I am getting a UEND error and inside of that error I have an EC error. Can this be fixed by a novice vendor like me or should I call in a pro? Thanks, Mike I've never seen a GIII, ten column. Most of them have twelve columns, but that's not your problem. I'm putting my money on your chain wandering, this can happen if the allen nut on the sprocket gets loose. It's located on the right side and if it moves back and forth on the axle then you'll have found your problem. Link to comment Share on other sites More sharing options...
AngryChris Posted July 18, 2016 Share Posted July 18, 2016 I've never seen a GIII, ten column. Most of them have twelve columns, but that's not your problem. I'm putting my money on your chain wandering, this can happen if the allen nut on the sprocket gets loose. It's located on the right side and if it moves back and forth on the axle then you'll have found your problem. He might mean 10 selection considering how a G3 and a 650 are both 12 columns as far as I know. Link to comment Share on other sites More sharing options...
Mikez76sp Posted July 18, 2016 Author Share Posted July 18, 2016 AZ, Did you receive my email about the motor and front graphic decal? Mike Link to comment Share on other sites More sharing options...
Mikez76sp Posted July 18, 2016 Author Share Posted July 18, 2016 Maybe I am mistaken it is a royal 550-8. Is this not a G3? But either way it definitely has 10 columns with 8 selection switches Link to comment Share on other sites More sharing options...
Bvending Posted July 18, 2016 Share Posted July 18, 2016 Yes royal 550 8 select has 10 columns in the g3, 660 has 12 columns Link to comment Share on other sites More sharing options...
AngryChris Posted July 18, 2016 Share Posted July 18, 2016 It can be difficult to determine what model Royal you have because their fronts can look alike with other model Royals so you need to always confirm the model from the sticker on the side/back rather than by guessing. Link to comment Share on other sites More sharing options...
Mikez76sp Posted July 22, 2016 Author Share Posted July 22, 2016 Well I replaced the vend motor assembly still no luck. Any chance this can be the home sensor? Link to comment Share on other sites More sharing options...
AZVendor Posted July 22, 2016 Share Posted July 22, 2016 Yes. Link to comment Share on other sites More sharing options...
Mikez76sp Posted July 26, 2016 Author Share Posted July 26, 2016 AZ, Have you received any of my emails? Link to comment Share on other sites More sharing options...
roli112 Posted July 26, 2016 Share Posted July 26, 2016 AZ, Have you received any of my emails? Or mine? Link to comment Share on other sites More sharing options...
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