Candyguy Posted September 5, 2016 Share Posted September 5, 2016 I went to service one of my machines and it appears there was something stuck in the keyhole of my bulk machine. It almost looks like a partial key or something broke off inside. Its hard to tell as I have now pushed it down a little trying to get it out. I suspect it was a competing vendor as we are selling something not exactly the same but similar. I find it funny how this machine in particular was targeted which makes me think it is the competing vendor. Do you find sometimes that this will happen with a customer base, or if something is stuck in the keyhole is it usually another vendor? How would you handle this situation? Link to comment Share on other sites More sharing options...
Determined Posted September 6, 2016 Share Posted September 6, 2016 I don't have any experience although I just moved onto my competitors turf. Not much of a way to handle it is there? You could try and get them kicked out but it could backfire. You could place a call directly to the other vendor. I would probably just fix my lock and wait to see if it happens again . Link to comment Share on other sites More sharing options...
QuikVend Posted September 6, 2016 Share Posted September 6, 2016 Not much you can do right now, as you don't really know who did it. You definitely don't want to bring unwanted attention to yourself, as your liable to get everyone kicked. Best bet is to fix it and hope it was a one time thing. Link to comment Share on other sites More sharing options...
PerformaVending Posted September 6, 2016 Share Posted September 6, 2016 Could have just as easily been some nosy kids or a curious worker at the loc. Take a photo of the machine each time you service, and compare them- if your totals are amiss, or you notice the machine is getting more and more dinged up, then it's time to make some decisions on the loc. I wouldn't jump to any conclusions, nor do anything rash at this point. Link to comment Share on other sites More sharing options...
zjtaylor Posted September 6, 2016 Share Posted September 6, 2016 I usually don't have much trouble with my bulk vending machines but it never ceases to amaze me what people will do to your equipment. I carry a key extractor in my toolbox in case something is lodged in my locks or I break a key. If you suspect any kind of foul play, change to tubular locks as they are much harder to tamper with. If it gets too aggravating, just pull the location. Link to comment Share on other sites More sharing options...
Bryan La Rue Posted September 11, 2016 Share Posted September 11, 2016 I've had this happen before! I had a location in a metal foundry and someone had stuck a paperclip in my lock and broke it off. Unfortunately I had to drill the lock out. I just put a new machine in and haven't had a problem since. Any updates?Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Bryan La Rue Posted September 11, 2016 Share Posted September 11, 2016 This has happened to me before! I just ended up putting a new machine in. It was about a year ago and I haven't had any trouble since! Hope all goes well!Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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