SousaCaplanVending Posted September 21, 2016 Share Posted September 21, 2016 Hello, I have a dixie narco bevmax 5000 (coke branded) drink machine and it's having issues that I can't figure out, please help if you can. This model has a shelf that moves vertically and delivers the drinks by conveyer belt on the shelf. However the shelf won't move. I have checked all the connections, then Iz replaced the door switch thinking that maybe the machine thinks that the glass door is open, but that didn't work. Then I removed and tested the motor, and the motor ran fine when plugged into another bevmax I have on hand. The machine will accept money, and after you select a drink the screen reads "vending". But the shelf just stays at the bottom of the machine and after about 30 seconds the machine returns the money. What could be causing this. I have been trying to fix it for weeks and I'm now at a loss of ideas. Please advise if you can. Link to comment Share on other sites More sharing options...
AZVendor Posted September 22, 2016 Share Posted September 22, 2016 You probably have a bad port door switch, broken port door and/or frame or all three. The delivery door has a magnet in the bottom edge and it is detected by the port door switch which is hidden inside the bottom edge of the port door trim. If the trim is broken the switch may have fallen out or moved. Check if the door closed flush to the trim. If not make sure nothing is impeding the door. If nothing is then the trim may be broken and loose. If the trim is secure and the magnet is in place on the bottom of the door AND the door is still there and free-swinging then you have a bad port switch. These machines are notorious for people trying to steal out of them by reaching in and holding the port door closed. This causes the machine to think that nothing vended because the opening of the door triggers the end of the vend sequence. If the door opening isn't detected then the machine will try to deliver another drink, and another and another.... Eventually the door, the frame or the switch breaks and you get free vends or it disables the machine as yours is. If you need any of the parts you can email me at rbepic4gatgmaildotcom. Link to comment Share on other sites More sharing options...
SousaCaplanVending Posted September 22, 2016 Author Share Posted September 22, 2016 Wow, that was so much information. Thank you very much. I'm going to check all of that right away. Link to comment Share on other sites More sharing options...
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