matthew0582 Posted October 20, 2016 Share Posted October 20, 2016 I have gatorade on the fourth shelf. I had problem when gatorade is vended the the bottle wont tip to go in the port hole. what should i do? Link to comment Share on other sites More sharing options...
AZVendor Posted October 21, 2016 Share Posted October 21, 2016 Are you referring to the second shelf down or the second shelf from the bottom? You should always have Gatorade on the D or E shelves with no spacers used in those selections. The B - D shelves also need stabilizers on the end of each selection to kick the bottoms of products out toward the glass to prevent products from tipping against the glass and getting stuck. There are specific stabilizers for each shelf depending on it's position. If you need stabilizers for your shelves you can email me at rbepic4gatgmaildotcom. Link to comment Share on other sites More sharing options...
matthew0582 Posted October 21, 2016 Author Share Posted October 21, 2016 I had the gatorade on d shelf. Its working fine. This machine has the elevator and the belt. The gatorade doesn't lay down to go in the door Link to comment Share on other sites More sharing options...
AZVendor Posted October 21, 2016 Share Posted October 21, 2016 On the outside of the shelf in the front of each selection is a "product rotator." It snaps on to the front of the shelf edge and is designed to cause the products to "trip" and tip over as they vend from the column, laying down with the top of the products to the left. If you are vending bottles from a selection then you need to have a white product rotator; if you are vending cans then you need a grey product rotator. Your bottles are probably not tipping because the rotator is incorrect for the products you have in that column. Link to comment Share on other sites More sharing options...
matthew0582 Posted October 21, 2016 Author Share Posted October 21, 2016 That's it. Some are missing and i had no idea what those were for. So white for bottles and grey for cans? Link to comment Share on other sites More sharing options...
AZVendor Posted October 21, 2016 Share Posted October 21, 2016 That's correct. If you need some send me an email. Link to comment Share on other sites More sharing options...
matthew0582 Posted October 24, 2016 Author Share Posted October 24, 2016 ok also on the belt drive system on the far right there is a metal arm that looks like a flag is that to tip the bottle also before it goes in the port? Link to comment Share on other sites More sharing options...
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