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DN501E coin drops


Mr Ed
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I am having some odd problems with a few DN501Es .. they seem to take coins fine but then when i open the machines i find coins scattered around under and on top of the coin drop box..customers say they occasionally insert coins and they do not register so i assume these are those coins.. the coin chute is in great shape and i can see no reason for coins to just randomly go astray....any ideas on what may be causing this?

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Check to make sure everything is perfectly aligned and make sure your coin mech is installed tightly. I've had a loose fitting coin mech that was doing something similar. Also had a coin chute that was off just a hair that would make coins miss the coin box.

You can also just run some coins through it with the door open to see what's going on as well. 

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