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DN501e vending issue


Boylst42
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Hey guys, new to vending jus bought a Dixie narco 501e and working on getting it set up. It worked fine when I bought it and just set it up in a location and now as soon as you insert the proper amount of money motor number 4 starts turning. Without any buttons being pushed it sends that auger. I believe it's a short but can't figure out what is causing it. Any help is appreciated thank you

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It sounds like the selection switch is stuck or bad.  When you press the service button, is there a error message on the display? If switch is stuck it would say "PB-4". Does your machine have switches or a membrane for selections?

 

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Or SS-4 or something like that.  Regardless of seeing an error, replacing the switch is the simplest solution.  It's a pretty cheap part and relatively easy to change out.  You just need to get the right selection switch.  If it's a 501e with an SIID board, it should be a common selection switch.  You must get a SELECTION switch and not a motor switch or sold-out switch.

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