BlindVending Posted September 7, 2017 Share Posted September 7, 2017 Have a Pepsi vendo v721 almost brand new. I called Pepsi for an answer but haven't heard back yet so will post here. Pepsi cans are in column 1. Both buttons number 1 and 2 are assigned to column 1. The spacer underneath is pushed all the way forward. The depth is set to 4. Cans are obviously 4 deep in machine. First time I vend after closing door I get 2 cans. Next time 1 can. Next time 1 can. Next time no cans and get the selection unavailable on machine. What am I missing? Link to comment Share on other sites More sharing options...
AngryChris Posted September 7, 2017 Share Posted September 7, 2017 When you say the spacer is all the way forward.. do you mean the black (i think it's black) plastic tab is as far toward the front of the machine? Link to comment Share on other sites More sharing options...
BlindVending Posted September 7, 2017 Author Share Posted September 7, 2017 Yes Chris that's exactly what I mean. Not sure why I said spacer. Lol. Link to comment Share on other sites More sharing options...
AngryChris Posted September 7, 2017 Share Posted September 7, 2017 I knew what you were referring to but was clarifying what you meant when you said it was "pushed" all the way "forward." I'm sorry but i have no idea. It should work perfectly. Is it just those two columns? Dropping two would point toward a motor or drop sensor issue but dropping zero should point toward a motor being too slow. Can you test either column individually? Might seem dumb to ask, but did you pull out the plastic piece for the right rotor? You didn't accidentally pull the slide out for the column next to the one in question? Link to comment Share on other sites More sharing options...
AZVendor Posted September 7, 2017 Share Posted September 7, 2017 Did you program the machine to be 4 deep in those two columns, or for that selection? It sounds like that is what is missing. Link to comment Share on other sites More sharing options...
BlindVending Posted September 8, 2017 Author Share Posted September 8, 2017 Turns out the black sliding piece Chris was talking about wasn't seeded correctly and had partially slipped out of its home. 1 Link to comment Share on other sites More sharing options...
NYCandyMaN Posted June 2, 2019 Share Posted June 2, 2019 I am having a similar issue, machine was on location, working fine for over a year, now moved it to a new location, all settings are set to depth 4, but it shoots out 4 then 1, it's never done that before, when 4 cans drop it blocks up the whole machine, 4 cans cannot be removed without opening up the machine, when I look into the line after from underneath, I see 4 cans lined up again, do you think it could be the spacer? bc it did happen on more than one selection after the move. I will also be contacting vendo tomorrow to see what they will recommend, any help will help Link to comment Share on other sites More sharing options...
Chard Posted June 5, 2019 Share Posted June 5, 2019 It could also be the impact sensor on the chute Link to comment Share on other sites More sharing options...
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