Joe101us Posted December 24, 2017 Share Posted December 24, 2017 How offen do y’all service yalls accounts I have one that in city hall that wants service every day Link to comment Share on other sites More sharing options...
BTVFC Posted December 24, 2017 Share Posted December 24, 2017 If there's a location that needs daily visits, then the location doesn't have enough machines. The alternative would be to calculate the cost of daily visits, and raise prices accordingly. Link to comment Share on other sites More sharing options...
vendcobros Posted December 24, 2017 Share Posted December 24, 2017 Our service time is based on the top 10 selling items in each machine. When a specific machine gets low we service. For daily service the account should be doing upwards if $80-90k a year. Link to comment Share on other sites More sharing options...
AZVendor Posted December 24, 2017 Share Posted December 24, 2017 The ideal service schedule is when your machine is 60% sold out with hopefully no empty selections. This should apply to every machine you run, with some exceptions and schedule tweaking, in every account and on every route. You accomplish that by putting more facings of of the best sellers in. This should be the goal of every successful vendor in order to control route costs. With that said, I'm sure a municipal location such as this will not warrant daily service. It's rare for any account to warrant that so they are being selfishly overbearing, probably because a prior vendor seemed to never service them. You need to show them what good service is while not being there every day. Link to comment Share on other sites More sharing options...
Joe101us Posted December 24, 2017 Author Share Posted December 24, 2017 There last service canteen only came once a month Link to comment Share on other sites More sharing options...
lacanteen Posted December 24, 2017 Share Posted December 24, 2017 65-70% empty. Then look for full spirals and double up on what was in the empty spirals. Link to comment Share on other sites More sharing options...
vendman0729 Posted January 2, 2018 Share Posted January 2, 2018 Haha Canteen came once a month and now they want their machines serviced every day. Good joke. I feel bad for accounts that get ignored like that but some one there is obviously paranoid now or is just joking. Anyways, you usually want to double up on your 2 or 3 hottest selling items in the snack machine in order to go less often. Let them know ahead of time they have nothing to worry about as servicing time is up to the vendor as long as the machines get serviced properly on time. I am curious as to what kind of gross sales this place must do. I know Canteen sucks and all but even for them once a month would mean it can't be doing that great anyway. It probably isn't a solid account but sometimes you don't know unless you try. Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 Took the account it’s 11 snack 14 drink all Crain Link to comment Share on other sites More sharing options...
AZVendor Posted January 2, 2018 Share Posted January 2, 2018 Crane. Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 Yeah damn auto correct Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 Have y’all ever been given machines that where already on location Link to comment Share on other sites More sharing options...
AZVendor Posted January 2, 2018 Share Posted January 2, 2018 Theft or abandonment unless the machines are owned by the location. Link to comment Share on other sites More sharing options...
Southeast Treats Posted January 2, 2018 Share Posted January 2, 2018 5 hours ago, Joe101us said: Took the account it’s 11 snack 14 drink all Crain Is that the number of machines or the number of selections in a single combo? Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 Machines Link to comment Share on other sites More sharing options...
QuikVend Posted January 2, 2018 Share Posted January 2, 2018 So 25 machines and they want daily service? Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 Yes Link to comment Share on other sites More sharing options...
lacanteen Posted January 2, 2018 Share Posted January 2, 2018 How many workers? Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 700 for the hole city Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 It includes pd fd Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 The machines are in city hAll fire department police department parks and recreation department roads Link to comment Share on other sites More sharing options...
AZVendor Posted January 2, 2018 Share Posted January 2, 2018 If the city is giving you the machines to use then does that mean that they once bought them and ran them themselves? It could be that a blind vendor ran them before Canteen did though municipalities don't buy equipment for the BEP - the Feds do. I would wonder why isn't the BEP (Blind Enterprise Program) running them? Their sorry entitled azzes don't let these accounts get past them. Do you get to put your own locks in (the only way I would do it)? Be prepared for business dilution to come if the economy keeps improving. I had an identical city account in the mid-90s with 600 employees. The city began adding new buildings with tax money and kept spreading out the same 600 employees. What began as 18 machines ended at 28 machines doing the exact same dollar volume. I was glad when BEP demanded to service that account and put an end to my misery. Link to comment Share on other sites More sharing options...
BlindVending Posted January 2, 2018 Share Posted January 2, 2018 Sales dictate service cycle...youve been on here long enough to know that I would bet those are bust accounts tho. Firefighters are in shape. Police departments never did us well. Hopefully you'e experience is different. Who owned the machines? Link to comment Share on other sites More sharing options...
Joe101us Posted January 2, 2018 Author Share Posted January 2, 2018 That’s the thing I don’t know the city says they never bought them I get to put my own locks in Link to comment Share on other sites More sharing options...
BTVFC Posted January 3, 2018 Share Posted January 3, 2018 The drink machines should do fairly well. I do well with water, Red Bull, Gatorade, and various iced teas for the public safety folks. Not too much carbonated, but some. The city hall folks will probably drink almost anything. Snacks are a crap shoot. Experiment and see what sells. Talk to the client, maybe they will let you send an email survey for suggestions. Get a free SurveyMonkey account. Link to comment Share on other sites More sharing options...
Southeast Treats Posted January 3, 2018 Share Posted January 3, 2018 You may have one or two that require weekly service, parks and rec might be a "home run" if the machines are available to the public (and also secure enough), and public works locations have proved out pretty good for me, but the rest will probably be slow. Police officers don't spend much time in the station, only support staff; fire stations have their own kitchens and refrigerators; city hall depends on size. If the drink machines are bottler owned then you can probably get with the bottler and get them assigned to you, but I too would worry about machines that the city does not own but thinks they can "give" to you... If the true owner shows up and removes them - locks, money and all - you won't have much recourse, and may even be liable. Someone owns the product and money currently in the machines. I would get more info and maybe even try to contact the current vendor - they know who he is, even if they claim otherwise. If this is how they treat him, how will they deal with you down the road?? Link to comment Share on other sites More sharing options...
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