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Why are my gumballs rock hard?


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I bought some Cry Baby Sour Guts from Sam;s special ordered, it took about 1.5 months to get, I placed into my machines, serviced my machines  after 3-6  months, gumballs were rock hard! Weather was cold, but not that cold I live in California. What would cause gumballs to get hard?  

Thank you 

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11 hours ago, CaRose said:

I bought some Cry Baby Sour Guts from Sam;s special ordered, it took about 1.5 months to get, I placed into my machines, serviced my machines  after 3-6  months, gumballs were rock hard! Weather was cold, but not that cold I live in California. What would cause gumballs to get hard?  

Thank you 

Were they hard when you got them?

Sometimes Sam's throws them on a reefer and they get chilled and hard.

The main issues I have are with heat. They'll get sunbaked, soften, them cool and become rocks.

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