EastWest Posted April 12, 2018 Share Posted April 12, 2018 I just bought a used Merlin IV for an account and it is working perfectly accept that I want to clear the old error codes that scroll on the display after I open the door. I pushed the button on the control board and went to the errors menu and pressed enter... It displayed the first error but when I pressed enter again to see the specific error it wouldn't go to the sub menu and holding button 1 or button 2 doesn't clear the error... any thoughts? Link to comment Share on other sites More sharing options...
AngryChris Posted April 12, 2018 Share Posted April 12, 2018 I believe you have to press button 3 (or maybe 4) to clear the errors. One of those should be enter (probably 3) and 4 should be exit. I usually need to be at the site to know how to program the machines, but royals are usually 1 (scroll forward), 2 (scroll back), 3 (enter) and 4 (exit). Holding 3 should clear one error at a time I think. Link to comment Share on other sites More sharing options...
EastWest Posted April 12, 2018 Author Share Posted April 12, 2018 The Merlin IV is not the same as a Giii. On the Merlin IV Button 1 is up, Button 2 is down, Button 3 is enter and hold button 3 for 2 seconds for exit, escape or return. To clear errors, you are supposed to hold either button 2 or button 1 for a few seconds. On my machine, this is not doing anything and I cannot get to the errors sub menu. Link to comment Share on other sites More sharing options...
AngryChris Posted April 12, 2018 Share Posted April 12, 2018 Sorry, if the machine isn't in front of me, i get a little confused. Try using the stock password (4231) and clear after. Maybe there's some sort of restriction on clearing errors. Link to comment Share on other sites More sharing options...
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