jayhana Posted April 12, 2018 Share Posted April 12, 2018 hello, i own a genesis 173 office deli combo machines... i could really use your help. i only have one of these we bought for the office. i didnt realize all the problems i can have... lol for now, i just have a simple issue it seems... all the A items are not working. the motor doesnt turn. when people put money and select an A item, it says error.. so far, I have tried through the service menu to go to motor testing and test all the A slots and neither of them turn... any suggestions i can try before talking about failed parts? Link to comment Share on other sites More sharing options...
allen watson Posted April 13, 2018 Share Posted April 13, 2018 Sorry I just can’t help you. I have one of mine doing the exact same thing. I have it in storage next to a good working machine. I’m just gonna start swapping parts until I fix the problem. Probably will be a couple more weeks. Link to comment Share on other sites More sharing options...
Southeast Treats Posted April 13, 2018 Share Posted April 13, 2018 All the Seaga's are imported or built with imported parts and have no real tech support. In general terms, check all the connectors starting at the board to be sure they are well seated and the wiring is intact. Check the connectors on all the motors. It might also be a keyboard issue. Good luck. 1 Link to comment Share on other sites More sharing options...
allen watson Posted April 13, 2018 Share Posted April 13, 2018 The Genesis manufacturerers have been out of business for several years now. One day the tech line was disconnected and that’s all she wrote. Parts are available but no tech support. Link to comment Share on other sites More sharing options...
jayhana Posted May 18, 2018 Author Share Posted May 18, 2018 new issue... all of my drinks (D's) say sold out.. but they are full. what can i do here. Link to comment Share on other sites More sharing options...
Joe101us Posted May 18, 2018 Share Posted May 18, 2018 Go into motor Test I believe that is where it’s at. See if it says sensors and disable Link to comment Share on other sites More sharing options...
Southeast Treats Posted May 19, 2018 Share Posted May 19, 2018 Sometimes just going in and back out of service mode resets the issue, but do a motor count at least while you are in the service menu. Seaga's seem to have a bad habit of losing track of motors.... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now