BGJ Posted June 26, 2018 Share Posted June 26, 2018 So I got some eports, how long does it typically take to transfer from one account to another? I'm sure some of you may have experience with this, I haven't done this before. Sounds like the previous owner needs to release and I need to add, but I read somewhere that it could take 2-3 weeks, which seems long. Link to comment Share on other sites More sharing options...
AngryChris Posted June 26, 2018 Share Posted June 26, 2018 I haven't gone through this but i bet your best bet is for both of you to call usa tech and tell them you are transferring. It shouldn't take long. Link to comment Share on other sites More sharing options...
fhamann Posted June 26, 2018 Share Posted June 26, 2018 I just bought a few used ones a while back. The old owner has to send an email to USA Tech asking them to transfer them to your name. Then you have to send $35 for each unit to USA Tech as a "transfer fee." This whole process takes a few days to a week depending on the people involved. Link to comment Share on other sites More sharing options...
QuikVend Posted June 27, 2018 Share Posted June 27, 2018 Should take a week or so. I just bought 20 and mine were delayed almost a month, but I got free activation out of it Link to comment Share on other sites More sharing options...
BGJ Posted June 27, 2018 Author Share Posted June 27, 2018 Thanks, thanks for the response. Sounds like it all depends. Link to comment Share on other sites More sharing options...
vetvend Posted June 27, 2018 Share Posted June 27, 2018 I use a lot of Eports and have to transfer often....a new account requires the new owner to be "onboarded" by usat and it takes a good 2 weeks after they fill out the account info....it has to start with the old owner sending an email to their sales rep with the telemeter serial number and the new owner information and effective date of the transfer and formally request the transfer (has to be an email so they have written record) Link to comment Share on other sites More sharing options...
vetvend Posted June 29, 2018 Share Posted June 29, 2018 I wouldn't be buying any G-9s though Jan 2019 is supposed to be the end of 3G Link to comment Share on other sites More sharing options...
fhamann Posted June 29, 2018 Share Posted June 29, 2018 Hi Vet Vend, Will my old G-9s still work after Jan 2019? Link to comment Share on other sites More sharing options...
QuikVend Posted June 29, 2018 Share Posted June 29, 2018 I have g8's that are going to be supported until 2021. Link to comment Share on other sites More sharing options...
AngryChris Posted June 30, 2018 Share Posted June 30, 2018 10 hours ago, vetvend said: I wouldn't be buying any G-9s though Jan 2019 is supposed to be the end of 3G I don't think 3g is going away in 2019, but older technology will be. That's what I understand. Link to comment Share on other sites More sharing options...
vetvend Posted June 30, 2018 Share Posted June 30, 2018 I am being told by USAT that Verizon g3 is done January 2019 and that is why they stopped selling the G9 for the 4G g10......do not know about ATT but most of mine are Verizon.....they are sunsetting G2 and G3 at the same time to make room for G5....ask your sales person and see what they say....my guy promised me I was OK and then the national sales team said he was wrong Link to comment Share on other sites More sharing options...
lacanteen Posted June 30, 2018 Share Posted June 30, 2018 I hope not. I have over 2000 G9s. That's going to be a lot of swap outs. Link to comment Share on other sites More sharing options...
AngryChris Posted July 1, 2018 Share Posted July 1, 2018 4 hours ago, vetvend said: I am being told by USAT that Verizon g3 is done January 2019 and that is why they stopped selling the G9 for the 4G g10......do not know about ATT but most of mine are Verizon.....they are sunsetting G2 and G3 at the same time to make room for G5....ask your sales person and see what they say....my guy promised me I was OK and then the national sales team said he was wrong I bet it's totally true for 2g but I am almost willing to bet (and I don't ever bet) that they are saying this about 3g for 2 reasons; 1) they want to make sure you buy g10s and not buy used 3g (or lesser) equipment. 2) Verizon (or whoever) may have not officially said they are going to extend 3g *yet* but I bet in the coming months we'll hear that 3g is being extended for another few years. Link to comment Share on other sites More sharing options...
orsd Posted July 1, 2018 Share Posted July 1, 2018 The cell companies want to end 3G by 2019 and have made press releases to that effect. Link to comment Share on other sites More sharing options...
vetvend Posted July 1, 2018 Share Posted July 1, 2018 16 hours ago, lacanteen said: I hope not. I have over 2000 G9s. That's going to be a lot of swap outs. Lacanteen, I only have 100 so they are most likely going to tell you the truth then they are me.....My last rep Matt, told me repeatedly that they would be supported til 2021 but he got let go when USAT acquired Cantelope...and the new guy knows nothing....The director of inside sales says they will stop working in 2019...I do know they are selling G9s in Canada with different firmware because Canada is keeping G3 for much longer Link to comment Share on other sites More sharing options...
Joe101us Posted July 1, 2018 Share Posted July 1, 2018 If someone finds out can you please let me know as I just bought me 450 of the g9 Link to comment Share on other sites More sharing options...
lacanteen Posted July 1, 2018 Share Posted July 1, 2018 I'll check with the tier-2 techs. If true, there will be an upgrade. Also, some G9s are HSPA which is AT&T / T-Mobile. Serial numbers start with "VJ2" and "VJ5". I just dread changing that many modems across 10 parishes (counties). Link to comment Share on other sites More sharing options...
putrevus Posted July 2, 2018 Share Posted July 2, 2018 On 6/30/2018 at 5:52 PM, lacanteen said: I hope not. I have over 2000 G9s. That's going to be a lot of swap outs. what did you do with all edges? When G9s came in/ Link to comment Share on other sites More sharing options...
vetvend Posted July 2, 2018 Share Posted July 2, 2018 Link to comment Share on other sites More sharing options...
vetvend Posted July 2, 2018 Share Posted July 2, 2018 My bad.....USAT had sent me this a while back....so end of 2019 not the beginning.....articles do say that conductivity may be lost before that date Link to comment Share on other sites More sharing options...
lacanteen Posted July 2, 2018 Share Posted July 2, 2018 1 hour ago, putrevus said: what did you do with all edges? When G9s came in/ I swapped up to G8s when it was free to do so Link to comment Share on other sites More sharing options...
lacanteen Posted July 2, 2018 Share Posted July 2, 2018 On 6/30/2018 at 4:39 PM, vetvend said: I am being told by USAT that Verizon g3 is done January 2019 and that is why they stopped selling the G9 for the 4G g10......do not know about ATT but most of mine are Verizon.....they are sunsetting G2 and G3 at the same time to make room for G5....ask your sales person and see what they say....my guy promised me I was OK and then the national sales team said he was wrong Bad info, or at least incomplete info. While 3G will sunset for voice service, USAT has an extension through 2021-2022 for the 3G data bands. This came from very high up the hierarchy at USAT. So relax. Link to comment Share on other sites More sharing options...
vetvend Posted July 2, 2018 Share Posted July 2, 2018 Thats Great!....I will now proceed to woop on the USAT director of Inside Sales for sending me false info and then swearing to it Link to comment Share on other sites More sharing options...
putrevus Posted July 2, 2018 Share Posted July 2, 2018 I have one Snack machine with Edge which i know I have to replace in couple of years but I was getting establishing connection message on the eport and when talking to USA tech they told me I might have to send it in to repair. Is it worth repairing ?? Link to comment Share on other sites More sharing options...
lacanteen Posted July 2, 2018 Share Posted July 2, 2018 2 minutes ago, putrevus said: I have one Snack machine with Edge which i know I have to replace in couple of years but I was getting establishing connection message on the eport and when talking to USA tech they told me I might have to send it in to repair. Is it worth repairing ?? Nope. Trade it in. You can usually get $25-$50 towards a new one Link to comment Share on other sites More sharing options...
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