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crane 168 product coupling help

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Hey guys new to the forum but heres what i've got. i purchased a crane 168 4 wide snack machine from a local guy who just pulled it off his route BUT on the E row only the odd number selections work ( e1 e3 e5 e7) and when you first go to adjust the coupling settings the screen reads .E.E.E.E. and when you go to press the even numbers to uncouple the selections the screen reads ?E?E?E?E?. How do you uncouple these selections from each other or how do you find out whats actually cooking there cause what i'm doing obviously isn't working lol. Any input is greatly appreciated. Thanks!

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