NicklesNdimes Posted July 4, 2018 Share Posted July 4, 2018 I have a location where I'm trying to sell Mountain Dew Kickstart in a Dixie Narco 501e, specifically the 12oz cans that are taller and skinnier than typical 12oz cans of soda, and I'm having an issue with it double-vending the first drink in a layer occasionally. On testing, I found that it was either turning enough that both drinks fell out at once or only turned enough that the one drink fell out but the second drink was tilting downward and barely on the edge. What really perplexes me is that I'm having this issue with the second selection of Kickstart on this machine, I have been selling a different flavor of the same can for a while longer and have strong word that this never happened with that other flavor. Everything is set up the same between the two. Same sidespacer, same backspacer setting, rod & spring on same hole, same cam setting, Other than the motor, which I did replace on the problematic one in response to this, I have no idea what could be causing one to behave different from the other. I'm wondering what settings you guys might use for those tall, skinny 12oz cans and if you have any idea why this is happening. I'm using the same side spacers as regular 12oz cans, back spacer on hole 8, rod & spring in the holes that would place it the furthest underneath the can, as opposed to the holes that would place it furthest to the side of the can or the middle ones used for regular 12oz cans, and brown cam on setting either 2 or 3, I forget which at the moment but I remember paying close attention to using the one that would cause it to turn the least before stopping. Link to comment Share on other sites More sharing options...
AZVendor Posted July 4, 2018 Share Posted July 4, 2018 (edited) Why in the world would you use a product not designed for vending? Regular 12 oz cans are perfect to use and there is no valid reason to not use them. I guarantee that DN has not vend tested this package so you will just have to try different numbers of shims if you insist on reinventing the wheel but I think you are wasting your time. You WILL NOT be able to use the metal can shim. Edited July 4, 2018 by AZVendor Link to comment Share on other sites More sharing options...
orsd Posted July 4, 2018 Share Posted July 4, 2018 36 minutes ago, AZVendor said: Why in the world would you use a product not designed for vending? Regular 12 oz cans are perfect to use and there is no valid reason to not use them. I guarantee that DN has not vend tested this package so you will just have to try different numbers of shims if you insist on reinventing the wheel but I think you are wasting your time. You WILL NOT be able to use the metal can shim. Kickstart is a pretty good product, that is NOT available in a regular 12 oz can. Also this package IS vendable. I see it in Pepsi machines all the time (DN's and Vendos) In the DN vend setting guides this can is called "12oz slimline can" Link to comment Share on other sites More sharing options...
orsd Posted July 4, 2018 Share Posted July 4, 2018 http://69.129.141.51:8080/dixie-narco/vendtest.nsf/e565d400d2f726f985256c010046dbf8/ca843009dbb14180852572ab004cbe83?OpenDocument Here is the guide. Looks like you need 2 rods and sleeves. I'm guessing that the place on the rotor where the motor shaft engages is a bit wallowed out, allowing that little extra bit of play which causes the second can to drop. Link to comment Share on other sites More sharing options...
EastWest Posted July 4, 2018 Share Posted July 4, 2018 Just vend them one deep. Link to comment Share on other sites More sharing options...
NicklesNdimes Posted July 4, 2018 Author Share Posted July 4, 2018 58 minutes ago, orsd said: http://69.129.141.51:8080/dixie-narco/vendtest.nsf/e565d400d2f726f985256c010046dbf8/ca843009dbb14180852572ab004cbe83?OpenDocument Here is the guide. Looks like you need 2 rods and sleeves. I'm guessing that the place on the rotor where the motor shaft engages is a bit wallowed out, allowing that little extra bit of play which causes the second can to drop. Oh, I didn't know there was a website like that, it looks really helpful, thanks! Now, I have spare rods and some white plastic sleeves that fit over the rods that I was given a while back when I was looking to possibly vend some 12oz bottles, but I had a problem with those when I tested them. I slid the sleeve over the rod and put the rod into one of the holes as normal, except that it was difficult to actually get it all the way lined up. When I decided to test it by having the motor turn it, it got stuck three-quarters into the full rotation and refused to move any more despite further attempts until I removed the rod and sleeve, then it worked fine. It's like they were too long and were putting too much pressure on the rotor, causing it to bulge outward. They were definitely long enough that they surpassed the end of rod when I slid them on. I gave up on using them, but I still have them, I'll just get a saw to trim them to the right length. 1 hour ago, EastWest said: Just vend them one deep. I considered that briefly, but it didn't look like there were enough holes for the back spacer to come forward enough so that these cans would press down the sold out paddle. Link to comment Share on other sites More sharing options...
orsd Posted July 4, 2018 Share Posted July 4, 2018 1 hour ago, NicklesNdimes said: Oh, I didn't know there was a website like that, it looks really helpful, thanks! Now, I have spare rods and some white plastic sleeves that fit over the rods that I was given a while back when I was looking to possibly vend some 12oz bottles, but I had a problem with those when I tested them. I slid the sleeve over the rod and put the rod into one of the holes as normal, except that it was difficult to actually get it all the way lined up. When I decided to test it by having the motor turn it, it got stuck three-quarters into the full rotation and refused to move any more despite further attempts until I removed the rod and sleeve, then it worked fine. It's like they were too long and were putting too much pressure on the rotor, causing it to bulge outward. They were definitely long enough that they surpassed the end of rod when I slid them on. I gave up on using them, but I still have them, I'll just get a saw to trim them to the right length. I considered that briefly, but it didn't look like there were enough holes for the back spacer to come forward enough so that these cans would press down the sold out paddle. Can you further describe the issue? You definitely should not have to trim the rods. Link to comment Share on other sites More sharing options...
NicklesNdimes Posted July 4, 2018 Author Share Posted July 4, 2018 7 hours ago, orsd said: Can you further describe the issue? You definitely should not have to trim the rods. Not the rods, just those plastic sleeves. When I put one over a rod and slid it until it hit the spring, it still extended slightly past the end of the rod, making the overall thing longer than the rod would be on its own. Link to comment Share on other sites More sharing options...
oakofhope Posted January 5, 2022 Share Posted January 5, 2022 I bought a piece of steel sheet metal at Lowes for $10.74. It measures 8x24 inches. I also bought (3) 2 packs of thick heavy-duty magnets in the hardware aisle. Positioning the magnets is important for less resistance with the cans and the drop and more support along the sleeve. I slid the sheet metal down past the engineered drop. Essentially making the pass for the cans thinner. Once I found the right position I duct-taped the sheet metal into place. Of course, the magnets held the sheet metal into place for me but I didn't want the sheet metal to work its way down over time, preventing anything from vending. So far so good. Time will tell. I'll try and take a photo of the magnets and sheet metal inside the machine. Good luck everyone. Link to comment Share on other sites More sharing options...
AZVendor Posted January 6, 2022 Share Posted January 6, 2022 How moronic. Link to comment Share on other sites More sharing options...
orsd Posted January 6, 2022 Share Posted January 6, 2022 7 hours ago, oakofhope said: I bought a piece of steel sheet metal at Lowes for $10.74. It measures 8x24 inches. I also bought (3) 2 packs of thick heavy-duty magnets in the hardware aisle. Positioning the magnets is important for less resistance with the cans and the drop and more support along the sleeve. I slid the sheet metal down past the engineered drop. Essentially making the pass for the cans thinner. Once I found the right position I duct-taped the sheet metal into place. Of course, the magnets held the sheet metal into place for me but I didn't want the sheet metal to work its way down over time, preventing anything from vending. So far so good. Time will tell. I'll try and take a photo of the magnets and sheet metal inside the machine. Good luck everyone. Do you have an factory shim in there as well? Link to comment Share on other sites More sharing options...
Vendo Mike Posted January 6, 2022 Share Posted January 6, 2022 We have a factory setup for 12oz slims for Vmax and V21...Just sayin Link to comment Share on other sites More sharing options...
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