candmvend Posted August 31, 2018 Share Posted August 31, 2018 Works perfect till time to shoot the paper around coin stack, then paper just wads up because the black vertical rollers are not spinning. Anyone know the trick(s) to getting into that sub-assembly so I can try to see whats causing this? Link to comment Share on other sites More sharing options...
AZVendor Posted August 31, 2018 Share Posted August 31, 2018 You need to take it to a Cummins dealer to get it repaired. Link to comment Share on other sites More sharing options...
Corvus Corax Posted September 6, 2018 Share Posted September 6, 2018 Could be the rollers are worn or the motor, or sensor. Cummins will not sell you any parts, you have to go to an authorized dealer. Most dealers won't sell you parts either, you would have to have them repair it. If it is a sensor, that is the easiest fix, replacing rollers, and you are pulling half the machine apart. Link to comment Share on other sites More sharing options...
candmvend Posted September 6, 2018 Author Share Posted September 6, 2018 Thanks. Yeah it's something in the roller area only. I pulled one of the gears off the bottom of that roller assembly and motor was free, rollers were still locked up. Link to comment Share on other sites More sharing options...
flintflash Posted September 6, 2018 Share Posted September 6, 2018 Find your Cummins dealer to do repairs. ALSO, talk to them about a Maintenance program. It is worth the extra money. We have one for our Jetsort coin counter and it covers ALL repairs except for replacing the sort pad and the sort head. I've had sensors replaced, boards replaced, even the sort tray replaced at no cost because it is covered in the maintenance agreement. Definitely worth a look at! Link to comment Share on other sites More sharing options...
candmvend Posted September 6, 2018 Author Share Posted September 6, 2018 Good advice, I'll check into that. Is the maintenance done at your location? Thanks. Link to comment Share on other sites More sharing options...
flintflash Posted September 6, 2018 Share Posted September 6, 2018 2 hours ago, candmvend said: Good advice, I'll check into that. Is the maintenance done at your location? Thanks. Yep. They schedule a time and the guy comes out, checks everything over, cleans it up and repairs anything that needs it. Because we have the maintenance agreement, anything that should go wrong is repaired and/or replaced under warranty, except normal wear items like the sort pad (should be changed after so much usage) and the sort head (which doesn't break, just wears out). I know you are working with a coin roller, but I would imagine they would have the same type of maintenance agreement for all their equipment. Link to comment Share on other sites More sharing options...
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