Magiccity726 Posted September 19, 2018 Share Posted September 19, 2018 I have two rv660’s on location. Lately, I’ve been getting complaints that some of the columns say that the product is sold out when the column is actually full. I go to the location and test all the columns and the sodas drop just fine. Has anyone experienced anything like this? Link to comment Share on other sites More sharing options...
lacanteen Posted September 19, 2018 Share Posted September 19, 2018 Usually door switch, drop sensor adjustment, or depth setting issue. (Depth setting is by the button, not the column) Link to comment Share on other sites More sharing options...
Lake Cities Vending Posted September 19, 2018 Share Posted September 19, 2018 I'd say door switch. Happened to me a couple of times. Link to comment Share on other sites More sharing options...
sideshot Posted September 19, 2018 Share Posted September 19, 2018 there is a red led on the board and a adjustment pot it should not light up when the chain is moving or ejecting only when the bottle hits the tray if its the door switch when you close the door the display will stay the same and not flash you can download manual here if you dont have it https://www.dsvendinginc.com/t-royal-manuals.aspx Link to comment Share on other sites More sharing options...
Magiccity726 Posted September 20, 2018 Author Share Posted September 20, 2018 Thank you for the replies. The display looks normal. So let me get this straight? It’s possible for the machine to work correctly sometimes and randomly other times the columns will say sold out when the column actually has sodas in them? Sorry I don’t have much experience with royals. Link to comment Share on other sites More sharing options...
AZVendor Posted September 20, 2018 Share Posted September 20, 2018 The door switch must work in order to reset your sold outs. If the machine works properly you will sell every last product from a column before it detects an empty vend and triggers the sold out message. If the drop sensor is out of adjustment and too sensitive then it will signal to the board that a product impacted the delivery chute when it didn't. Link to comment Share on other sites More sharing options...
NYCandyMaN Posted September 20, 2018 Share Posted September 20, 2018 yeah, I had that on the g3 804, same issue, but it got worse, started dropping everything after one vend, changed board, still doing same thing, changed motor sensor, still doing it, drop sensor was issue, never said sold out... Link to comment Share on other sites More sharing options...
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