Royal 550 double vend

[Chard]

Changed products in an rvv 550. Switched to all cans. 

Set the rods correctly with spacers and changed depth setting. Now two columns double vend.  The chain actually triggers the lever trigger each time making it seem like the depth setting is wrong, but I've triple checked the depth setting and it is correct. 

What do I do? 

[Bvending]

Is it only 2 columns? And are those 2 columns the same selection or different selections?

[Southeast Treats]

The royal should have a selection depth (Sdep) in the programming menu.  set depth of each can selection to "2".

[AngryChris]

What do you mean you set the rods???  There should be no rods to set on a royal.

[Chard]

To different directions and columns. 

Step is already set to two for each column. 

To change between bottles and cans in the royal you pull rods out of the front and change their position in the shims/paddles that come the column to the appropriate width

[Southeast Treats]

Check your drop sensor sensitivity, you may need to adjust it slightly.  Red LED on the control board indicates when the sensor activates, it should only blink when something hits the delivery chute.  

 

ADJUSTMENT

: Located near the control board’s chute

sensor connector at position R126 is the sensor adjustment

trimpot, which includes an adjustment screw. The trimpot

is used to adjust and fine tune the sensor. It is capable of

turning both clockwise and counterclockwise. Located

adjacent to the trimpot is the sensor adjustment LED

indicator light. The indicator light is mainly used to aid in

adjusting the sensor but can also be used to test its operation

during product impact.

1.

Turn the adjustment screw clockwise until the indicator

light comes on.

2.

Turn the screw counterclockwise until the light just

goes out.

3.

Continue to turn the screw counterclockwise one (1)

full turn.

Note:

Slight adjustments may be needed

outside the factory set one turn. Turning the adjustment

screw clockwise makes the sensor more sensitive and

counterclockwise makes it less sensitive. Test vend after

every 1/4 turn.

For multiple vending from all columns, make sure the

sensor is adjusted to the factory specifications as listed

above. Next, turn the adjustment screw clockwise 1/4 turn

to increase sensitivity. Test vend columns 1 and 4, and

watch light on the board for a good on and off flash. If still

multiple vending, turn the adjustment screw an additional

1/4 turn clockwise until proper adjustment is made.

For dry vending (cancelled credit with no product delivery)

from all columns, make sure the sensor is adjusted to

the factory specifications as listed above. Next, turn

the adjustment screw counterclockwise 1/4 turn to

decrease sensitivity. Test vend all columns. If still dry

vending, turn the adjustment screw an additional 1/4 turn

counterclockwise until proper adjustment is made.

Note:

The minimum recommended setting for the chute

sensor is 1/4 turn counterclockwise from the indicator light.

The maximum setting is two (2) turns. If the sensor requires

a setting outside the recommended 1/4 - 2 turn range, the

sensor should be replaced.

[AngryChris]

Oh, it's a g3.  Now i get it.  

[Bvending]

If you are sure the rods and depth are correct, then I'm with Southeast Treats on checking the drop sensor sensitivity

[Chard]

I'm going to try this, but I've got to ask, why would the misvend occur on only two columns and not in all columns if it was the drop sensor?

[AZVendor]

The sensor will oftentimes not be sensitive enough on the ends of the chute or sometimes not in the middle. You have a lighter product now so an adjustment is probably needed.