Cracked NW globes

[candygirl]

Has anyone else had this probem?

I ordered two NW candy machines and Tempo stand from Sam's, and when they arrived, one machine had a cracked globe. I contacted Sam's and NW sent me a replacement globe.

I then ordered two NW gumball machines from Sam's, which arrived today and once again one of the globes is cracked!

The culprit is poor packaging--there is no padding around the machine at all--it's just placed in a box. But when I got my replacement globe, it was well-padded in the box.

Is this typical, or is it bad luck? The same thing happened to me last year when I bought an A&A PM Supreme-arrived with cracked globe.

What's going on?

[T BIRD]

Out of 50 machines I must have ordered from Sam's, one globe came cracked Candy Girl. Just bad luck for you, thats all. As you can see, NW takes care of it right away.

Yo ure right they should use some kind of passing. I gotta say though shipping through Sam's Club to me is dirt cheap. I love it!

[candygirl]

Thanks T-BIrd--

I'm beginning to feel cursed :X

Barb

[lurtsman]

You probably just have an idiot working part of the shipping route near you. Maybe he is a vendor also and doesn't want competition? He beats up any box that has vending equipment.