Bevmax 4 Problem

[Derek]

I am experiencing a problem with a Bevmax 4.  Hope someone can help.

When I try do perform a vend, the picker cup will move directly from HOME to deliver a product.  This is repeated twice and then returns HOME.  I have swopped the main PC board, as well as the picker cup with the pc board underneath, with another those from another machine, but the problem persists.

Any ideas?

 

[cvending]

Did you clear all errors?

[Vendo Steve]

Hi This Vendo Steve, it is not my machine but it looks like the machine thinks it has product  to deliver so that is why it goes directly to the delivery. I have a background deep into Full Line Vending with all equipment. You Might want to look at the  Vendo GF9 it so much simpler than Crane unit. I have a 30 year background Coke Pepsi and full line. I would be glad to help you anytime that's the Vendo policy.

Steve

[AZVendor]

So things are so slow at Vendo now that the techs have time to come here?   What is "the Vendo policy" you refer to?

Edited August 7, 2020 by AZVendor

[Vendo Mike]

3 hours ago, AZVendor said:

So things are so slow at Vendo now that the techs have time to come here?   What is "the Vendo policy" you refer to?

I think things are slow everywhere unless you bottle water or sell masks and hand sanitizers.  Steve and I like helping people work on equipment when/where we can. We are restricted from travel like almost everyone else  so when I stumbled across this forum, I told him about it.   I doubt the forum is worse off having factory trained technicians dropping hints from time to time although I do generally try to stick with Vendo equipment or payment system questions.

[lacanteen]

The hookswipe value may be set to large. Make sure it is set to the number on the factory decal on the right sidewall of the monetary compartment.