Kingpacks Posted September 24, 2020 Share Posted September 24, 2020 I have a university that has over 150 snack machines , I have had the account for going two years now and all of a sudden the bill acceptors stopped taking $5. Some of these are Conlux CV1012 U5M and MEI VN 2512 U5 . The MEI BA's can have hard reset done by using the switches rather than using the machine. But the Conlux BA's will not even reprogram from using the Configuration coupon slip. I have tried multiple config coupons and nothing. I thought it was possibly the telemetry devices but being we use USAT, Cora and Altas on board telemetry it has made me think telemetry is not the culprit. Has anyone had any issues like this and if so what did you find out? Link to comment Share on other sites More sharing options...
orsd Posted September 24, 2020 Share Posted September 24, 2020 Do you have sufficient change in the mechs? Link to comment Share on other sites More sharing options...
Kingpacks Posted September 24, 2020 Author Share Posted September 24, 2020 All of the mechs are full and get replenished every visit. Link to comment Share on other sites More sharing options...
AZVendor Posted September 24, 2020 Share Posted September 24, 2020 Did you change route drivers or change any procedures or processes? This sounds like a human issue or a human-caused issue. Maybe the machines have incorrect coin tube counts caused by an incorrect or non-use of the Tube Fill mode when change is added to the mechs. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now