PATTY Posted March 16, 2021 Share Posted March 16, 2021 I HAVE A RS800. MY MACHINE IS SAYING OUT OF STOCK ON ON B04 AND B06. BUT THERE IS ACTUALLY PRODUCT THERE. BOUGHT THIS BUSINESS A YEAR AGO. CAN'T FIND ANY ANSWERS WHILE TRYING TO TROUBLESHOT ON THE INTERNET OR MANUAL. IT WILL EMPTY OUT BOTH AREAS WHEN I TOLD IT TOO. Link to comment Share on other sites More sharing options...
AngryChris Posted March 16, 2021 Share Posted March 16, 2021 5 hours ago, PATTY said: I HAVE A RS800. MY MACHINE IS SAYING OUT OF STOCK ON ON B04 AND B06. BUT THERE IS ACTUALLY PRODUCT THERE. BOUGHT THIS BUSINESS A YEAR AGO. CAN'T FIND ANY ANSWERS WHILE TRYING TO TROUBLESHOT ON THE INTERNET OR MANUAL. IT WILL EMPTY OUT BOTH AREAS WHEN I TOLD IT TOO. TRY WRITING A MESSAGE WITHOUT CAPS LOCK. MAYBE YOU'LL GET A DECENT RESPONSE. Link to comment Share on other sites More sharing options...
Vendo Mike Posted March 16, 2021 Share Posted March 16, 2021 That model isn't ringing bells. Who built the machine? Any pics or more description would be helpful. Out of stock issues generally require a delivery sensor or an inventory count that has to be managed. Is there an inventory count that you're expected to input when loading? A faulty sensor should have issue regardless of selections. Can you test vend those motors to ensure they're functional? If/When the motor turns, does the spiral turn as well? (disconnected from motor?) Is there a Motor Count option that allows you to see how many motors the machine sees? Is that number accurate? So many questions... Link to comment Share on other sites More sharing options...
PATTY Posted March 16, 2021 Author Share Posted March 16, 2021 THANKS FOR ANSWERING. I ATTACHED A PHOTO. THE MACHONE IS OLDER STYLE. ONLY ONE I HAVE LIKE GHIS. IT WILL LET ME EMPTY ALL PRODUCT WHEN I PUSH THE BUTTON. I WILL BE GOING BY THERE AFTER WORK TODAY TI CHECK OUT A COUPLE OF THINGS YOUT SAID. THE ONE BETWEEN THESE TWO IS WORKING. Link to comment Share on other sites More sharing options...
Vendo Mike Posted March 16, 2021 Share Posted March 16, 2021 Sounds like you have some light reading to do. I would make sure the shelf is connected securely and then work out from there. Vend test the motors and make sure the spirals are still secured to them. Check to see if they're assigned to selections and recognized by the machine. Some snack machines have switches on the motors indicating their position. If those are faulty or unplugged, you could have issues as well although I would expect a column jam or some error other than "out of stock". Link to comment Share on other sites More sharing options...
PATTY Posted March 16, 2021 Author Share Posted March 16, 2021 5 hours ago, AngryChris said: TRY WRITING A MESSAGE WITHOUT CAPS LOCK. MAYBE YOU'LL GET A DECENT RESPONSE. Link to comment Share on other sites More sharing options...
PATTY Posted March 16, 2021 Author Share Posted March 16, 2021 YOUR NAME FITS YOU WELL... Link to comment Share on other sites More sharing options...
Popular Post darkinthepark Posted March 16, 2021 Popular Post Share Posted March 16, 2021 3 hours ago, PATTY said: YOUR NAME FITS YOU WELL... He's not that angry. Wait until you meet AZVendor. 4 Link to comment Share on other sites More sharing options...
AngryChris Posted March 17, 2021 Share Posted March 17, 2021 7 hours ago, PATTY said: YOUR NAME FITS YOU WELL... I WAS ONLY TRYING TO BE HELPFUL. Link to comment Share on other sites More sharing options...
PATTY Posted March 17, 2021 Author Share Posted March 17, 2021 I HAVE ALWAYS TYPE THAT WAY. BUSY GIRL AND DON'T FEEL THE NEED TO CHANGED BACK AND FORTH WHEN I TYPE. BUT THANKS FOR THE CONCERN AND HAVE A GREAT DAY... Link to comment Share on other sites More sharing options...
AZVendor Posted March 17, 2021 Share Posted March 17, 2021 If you have other real vending machines then you already know that this is not a real machine. It's imported junk that is hardly supported in the US. You will certainly have more problems with this than with US built machines (don't fall for the lie that Seaga is a US built machine) so you should just get rid of it and not worry any longer why it won't work right. And, unless you have arthritis or some other medical malady preventing your pinkys from hitting the caps keys, it is not good netiquette to type in all caps. Link to comment Share on other sites More sharing options...
PATTY Posted March 17, 2021 Author Share Posted March 17, 2021 oooooooooooooooo...you the angry one they warned me about. well i know this is not a usa made machine, but it has been in this nursing home for years and will try to fix it for the amount of time the workers use it. all my other ones are made in the usa....peace out mr. positive.. Link to comment Share on other sites More sharing options...
AZVendor Posted March 17, 2021 Share Posted March 17, 2021 I knew you wouldn't like my answer and I'm not angry but I can't help but point out the mistakes people make in this business that they think they can make go away. Most people don't ask before they buy then they expect miracles. Be more professional and put a real machine or two real machines in there. It will make you look more professional. If you're bent on only having a combo machine there then use an AP LCM4 or an AMS combo. Link to comment Share on other sites More sharing options...
tc vending Posted March 17, 2021 Share Posted March 17, 2021 The scrap yard would be the only place that can help that Chinese combo machine. Link to comment Share on other sites More sharing options...
PATTY Posted March 17, 2021 Author Share Posted March 17, 2021 I PURCHASED THIS BUSINESS A YEAR AGO AND YES THAT IS WHAT THE ORIGINAL OWNER SAID. AFTER HE PURCHASED THIS MACHINE THAT HE THOUGHT WAS MADE IN THE USA, HE REALIZED IT WAS NOT. BUT IT IS IN A SMALL NURSING HOME IN A BEDROOM TYPE BREAKROOM FOR A SMALL AMOUNT OF EMPLOYEES AND IT WAS HIS FIRST ACCOUNT. I ACTUALLY HAVE A VENDNET 2- 3519, 3517 AND A 3172 THAT ARE MADE IN THE USA IN GREAT CAR DEALERSHIP LOCATIONS.. Link to comment Share on other sites More sharing options...
AZVendor Posted March 17, 2021 Share Posted March 17, 2021 That type of location has got to be poor to say the least. Only maybe 3 bedrooms and now one used for a breakroom spells doom for vending profits. There couldn't be more than 5 or 6 people that work there in various shifts. The last owner might have had an affinity for his first location but you don't owe them anything. Link to comment Share on other sites More sharing options...
kevin619 Posted November 30, 2023 Share Posted November 30, 2023 On 3/16/2021 at 3:38 AM, PATTY said: I HAVE A RS800. MY MACHINE IS SAYING OUT OF STOCK ON ON B04 AND B06. BUT THERE IS ACTUALLY PRODUCT THERE. BOUGHT THIS BUSINESS A YEAR AGO. CAN'T FIND ANY ANSWERS WHILE TRYING TO TROUBLESHOT ON THE INTERNET OR MANUAL. IT WILL EMPTY OUT BOTH AREAS WHEN I TOLD IT TOO. hello I just got one of these almost free, I dont even know how to load the drinks into this style machine, lol. Especially the last 3 slots. I got it and it had unopened cans that were dented and empty, and one is stuck behind the cage that holds them. I was just wondering if you fixed your issue and do you still have the machine? I am not sure if I should fix the issue and resell or try to fix and use in the field. Do you have any user manual you can share so I can figure out how to even load this, how to open the rack to get the can that is literally behind the rack. thanks. Link to comment Share on other sites More sharing options...
AZVendor Posted December 1, 2023 Share Posted December 1, 2023 You should take it to a scrap yard. Link to comment Share on other sites More sharing options...
Vendo Mike Posted December 1, 2023 Share Posted December 1, 2023 You have to remember that your equipment is your point of sale and the only thing your customer really knows about you. If it’s dirty, low inventory or doesn’t function reliably, it will be reflect on your company image. If you get a piece of equipment “almost free” then someone gave up on it. Link to comment Share on other sites More sharing options...
Charlie613 Posted December 3, 2023 Share Posted December 3, 2023 On 3/16/2021 at 7:52 PM, darkinthepark said: He's not that angry. Wait until you meet AZVendor. well said Link to comment Share on other sites More sharing options...
Charlie613 Posted December 3, 2023 Share Posted December 3, 2023 On 3/16/2021 at 4:38 AM, PATTY said: I HAVE A RS800. MY MACHINE IS SAYING OUT OF STOCK ON ON B04 AND B06. BUT THERE IS ACTUALLY PRODUCT THERE. BOUGHT THIS BUSINESS A YEAR AGO. CAN'T FIND ANY ANSWERS WHILE TRYING TO TROUBLESHOT ON THE INTERNET OR MANUAL. IT WILL EMPTY OUT BOTH AREAS WHEN I TOLD IT TOO. 2 possible issues. 1) theres a setting in programming menu that will let you switch the "sensor" off / on. try that firstl; setting is DRK = S in order for it to be active 2) sensor might be bad. Shermco should have these for sale. if they dont, DM me Link to comment Share on other sites More sharing options...
ItzMannyz Posted January 14 Share Posted January 14 Hi, did you ever solve your problem? I just got one of these machine and im also having trouble. One of the sections says its sold out even though its not and another sections is sold out yet it still works. Is there a way to turn them off? Link to comment Share on other sites More sharing options...
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