tismael56 Posted June 17, 2021 Share Posted June 17, 2021 I have a dixie 501e that is acting wierd. The account says that says it keeps displaying try another selection for all selections and then spits the money back out. I went to check it out yesterday and the machine said there were 3 jammed columns once put in service mode. I checked and none of the columns were actually jammed. It homed one column and all that did was drop the next bottle. Then i successfully test vended the columns in the machine and no jam nor misvend. After, I purchased a couple of drinks in sales mode and it worked fine. I left knowing it worked but got another call today saying its doing the same thing. The bill validator and coin mech are working because i tested them. I know the columns are not jammed because i tested them. Does anyone have an idea of whats going on? Link to comment Share on other sites More sharing options...
tblake05 Posted June 17, 2021 Share Posted June 17, 2021 I am unfamiliar with this machine, but drop sensor? Link to comment Share on other sites More sharing options...
tismael56 Posted June 17, 2021 Author Share Posted June 17, 2021 Unfortunately the Dixie Narco 501e machines did not come with a drop sensor. Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 It could be bad switches. Per AZVendor's advice, once I get this issue, I replace all motor switches at once. It's at least a good preventative maintenance thing, and at best it may resolve your problem. Link to comment Share on other sites More sharing options...
AZVendor Posted June 17, 2021 Share Posted June 17, 2021 Yup. Bad motor switches. You can replace the ones that are acting up but then it's just a matter of time before the others begin to fail as well. Do them all and those problems are gone for many years. Link to comment Share on other sites More sharing options...
tismael56 Posted June 17, 2021 Author Share Posted June 17, 2021 I am at the machine right now. I arrived and the situation is as follows: It says try another selection on 3 selections then displays the price on the rest. When i put 2 dollars in for a selection that is showing price, it says vend but then returns all the money and does not vend. I have brought working vend switches from another machine to test it and while that solves the jammed column error, it still says Vend and then returns the money @AngryChris @AZVendor Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 It's trying to vend, and it knows it can't,so I'd guess you have a bad motor somewhere. Link to comment Share on other sites More sharing options...
tismael56 Posted June 17, 2021 Author Share Posted June 17, 2021 @AngryChris In service mode i test vended those columns showing the price several times with no issues. Shouldnt the selection read "Try Another Selection" if the switch doesnt move? After it spits out the money you can press the selection and it will still read the price and not "Try Another Selection" . I don't think its coincidental that all the switches have gone bad at once there is likely a deeper root issue but I don't know what it is. Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 Are these the same price as everything else? Link to comment Share on other sites More sharing options...
tismael56 Posted June 17, 2021 Author Share Posted June 17, 2021 Yes they are Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 You would be surprised to find out what problems bad switches can give you, just like I was. Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 Just so you know, I had a 276e that would show everything sold-out or try another selection. In the end, the problem were a couple bad switches. I replaced all 7 and no problems since. Literally non-functional machine because of a couple bad motor switches. I had another machine (501e) that showed try another selection because of one bad switch. Both siid but different eproms, and different problems but all due to bad switches Link to comment Share on other sites More sharing options...
tismael56 Posted June 17, 2021 Author Share Posted June 17, 2021 Ahh man sounds like a pain but way better than having to replace the board ($$$). I replaced the switches with the good working ones and wasnt able to replicate the errors with the door closed even after 30 vends. Im gonna go ahead and just replace all of them to get rid of any headache. Thanks to all who replied. Link to comment Share on other sites More sharing options...
AngryChris Posted June 17, 2021 Share Posted June 17, 2021 1 hour ago, tismael56 said: Ahh man sounds like a pain but way better than having to replace the board ($$$). I replaced the switches with the good working ones and wasnt able to replicate the errors with the door closed even after 30 vends. Im gonna go ahead and just replace all of them to get rid of any headache. Thanks to all who replied. So all is working? Link to comment Share on other sites More sharing options...
tismael56 Posted June 18, 2021 Author Share Posted June 18, 2021 I guess for now. Hopefully i dont get a call on Monday. Link to comment Share on other sites More sharing options...
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