Jump to content

Problems with Dixie Narco dncb 360


 Share

Recommended Posts

Hi, 

I'm from Germany, so sorry for my bad English¬†ūüėÖ

My issue with my dixie narco is, that it don't vend. The first hit on the select button start the vend motor, but only a few inches. When I hit the same button the second time it will vend completely. (all 8 selections and vend motors) 

Thank you for your help. 

Link to comment
Share on other sites

2 hours ago, BastiGer said:

Hi, 

I'm from Germany, so sorry for my bad English¬†ūüėÖ

My issue with my dixie narco is, that it don't vend. The first hit on the select button start the vend motor, but only a few inches. When I hit the same button the second time it will vend completely. (all 8 selections and vend motors) 

Thank you for your help. 

That's a bit normal on old machines.  Put a sign instructing customers to hold the button until the item vends.

  • Like 1
Link to comment
Share on other sites

6 hours ago, BastiGer said:

"The first hit on the select button start the vend motor, but only a few inches. When I hit the same button the second time it will vend completely"

First, thank you for answering.

When I press the selection longer, it is the same issue. You have to press two times.

So I have to half the prices and every customer have to choose 2 times. Is there not a better solution?

Edited by BastiGer
Link to comment
Share on other sites

Is this machine new to you or did you recently change drink type (bottle vs can?)

If so it might be set wrong.

What packages are you vending and how many notches are showing on the cam (circle disks) in front of the motor?

Link to comment
Share on other sites

12 hours ago, orsd said:

Is this machine new to you or did you recently change drink type (bottle vs can?)

If so it might be set wrong.

What packages are you vending and how many notches are showing on the cam (circle disks) in front of the motor?

Yes this machine is new for me.

The machine is empty and not adjust to any packages.

I make two pictures of one of the vend motor, the first Bevor I press the button.

IMG_20210908_122321.thumb.jpg.e2efabea0d1955bc7a9a99227d564fbc.jpg

And the second is after pressing the button

IMG-20210908-WA0003.thumb.jpg.d070b4075b5d89492b62a2507705bcc6.jpg

I think the problem is, every second time it's stop to early.

But I don't know why. Can I adjust the stop mechanism?

Edited by BastiGer
Link to comment
Share on other sites

This circuit requires the selection button to be held to provide power to the motor until the trailing switch to falls into the notch on the cam.  Once that happens, the motor will have continuous power and will rotate until the leading switch falls into the next notch.  This resets the vend relay and re-enables the coin mech for another vend. 

 

Unfortunately, this simply means that you have to hold the button a bit longer than you'd expect.

Link to comment
Share on other sites

37 minutes ago, Vendo Mike said:

I think the motor turned slightly but the trailing switch still isn't in the notch.

Yes, did you think I can solve this problem by bending the trailing switch. So that the trailing switch and the leading switch comes closer together?

Link to comment
Share on other sites

Respectfully,  I think you're trying to fix something that is part of the original design of the machine.  There really is not a "problem" to fix.  The button simply has to be held a little longer than one may expect.  Consumers have gotten accustomed to that type of thing over the 30+ years that machine has been in the market so there really isn't a reason to start changing things now. 

  • Like 1
Link to comment
Share on other sites

20 minutes ago, Vendo Mike said:

Respectfully,  I think you're trying to fix something that is part of the original design of the machine.  There really is not a "problem" to fix.  The button simply has to be held a little longer than one may expect.  Consumers have gotten accustomed to that type of thing over the 30+ years that machine has been in the market so there really isn't a reason to start changing things now. 

I know what you mean, but my problem is that It doesn't make a difference how long I press the button. It really don't work. I really try it, I pushed the button 30 seconds and it stops at this point.

Link to comment
Share on other sites

Sorry, misunderstood the situation.  If credit is being established but cancelled before that motor completes a vend, start looking closely at the wiring to the vend relay as well as the trailing switches on that and each of the other motors.  Unless it's been done in the recent past, you might consider replacing all of the switch clusters on those motors.  They're inexpensive and can be the source of a lot of headaches.  As you work through them, you may find some that aren't plugged in completely/correctly.

Link to comment
Share on other sites

18 hours ago, Vendo Mike said:

Sorry, misunderstood the situation.  If credit is being established but cancelled before that motor completes a vend, start looking closely at the wiring to the vend relay as well as the trailing switches on that and each of the other motors.  Unless it's been done in the recent past, you might consider replacing all of the switch clusters on those motors.  They're inexpensive and can be the source of a lot of headaches.  As you work through them, you may find some that aren't plugged in completely/correctly.

Okay thanks, that's something I can work with.

Isn't it likely that it is the relay, because it affects every vend motor?

Link to comment
Share on other sites

 

On 9/10/2021 at 1:09 AM, Vendo Mike said:

Sorry, misunderstood the situation.  If credit is being established but cancelled before that motor completes a vend, start looking closely at the wiring to the vend relay as well as the trailing switches on that and each of the other motors.  Unless it's been done in the recent past, you might consider replacing all of the switch clusters on those motors.  They're inexpensive and can be the source of a lot of headaches.  As you work through them, you may find some that aren't plugged in completely/correctly.

I just checked out what my relay looks like. And I think the previous owner removed that. That's the slot where the relay belongs in,  right?

IMG-20210911-WA0001.thumb.jpg.8780675c2d2b945d5654b6fee7f2ab33.jpg

 

Oh, and does anyone have experience with this replica relay?

KUP93-14A11-120

Thanks in advanceūüėä
 

Edited by BastiGer
Link to comment
Share on other sites

3 hours ago, AZVendor said:

Well, there you go. Someone wired it for free vend. Pull those wires out and slap a relay in it. Make sure you get a DN relay as the Vendo relay is different.

Okay, thanks for the hint. Why are all the relays that can be found for DN, single price relays? Are there no others?

Link to comment
Share on other sites

It’s a single price machine, only capable of being single price.

So the relays for this type of machine are referred to as single price relays. 

To get multi price capability you need an electronic control board equipped machine.

(Technically there were ‚Äú4 price‚ÄĚ machines that used relays but those are fairly rare and the relays will not fit a single price machine like yours)

Link to comment
Share on other sites

Now that I think about it again, get us a photo of the inside of your selection panel showing all of the wiring.  I think what you might have is a machine wired for a 4 price mech.  In that case you will have extra wiring in your selection panel.

Link to comment
Share on other sites

18 hours ago, AZVendor said:

Now that I think about it again, get us a photo of the inside of your selection panel showing all of the wiring.  I think what you might have is a machine wired for a 4 price mech.  In that case you will have extra wiring in your selection panel.

You're right.  Inside was this circuit diagram.  Does that mean that I don't have to put a relay in my machine?

IMG_20210912_121941.thumb.jpg.6347108a31a7269e035c1037e21c76dc.jpgIMG_20210912_121736_copy_484x1000_1.thumb.jpg.b39f9fd148d76ab588f74860f06344d8.jpgIMG_20210912_121742_copy_484x1000.thumb.jpg.c4418d218119d312a9d7fa2f2f46b9e6.jpgIMG_20210912_121831_copy_484x1000.thumb.jpg.5c450b5764d0f1fb2dcd17d927d26641.jpg

Link to comment
Share on other sites

The diagram is for the single price wiring. You do have some odd wiring next to the relay socket. All of the selection switches look like they have original wires on them. Is there a numbered wire loose from the top switch? I doubt that there is. Do the wires with the pink connectors next to the relay socket go to a switch on the outside of the door? If so then that is the free vend switch. If you remove that and the jumpers in the socket then you can put the relay in and it will be a normal single price machine again.

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

√ó
√ó
  • Create New...