Khamz Posted May 29, 2023 Share Posted May 29, 2023 Has anyone ever ran into this error? I'm new to the vending machine business and not sure how to handle this. I've looked online and was not able to come up with anything. Any help is greatly appreciated. Link to comment Share on other sites More sharing options...
lacanteen Posted May 30, 2023 Share Posted May 30, 2023 What model is it? Link to comment Share on other sites More sharing options...
Khamz Posted May 30, 2023 Author Share Posted May 30, 2023 USI cb700 Link to comment Share on other sites More sharing options...
lacanteen Posted May 30, 2023 Share Posted May 30, 2023 The model of the card reader Link to comment Share on other sites More sharing options...
Khamz Posted May 30, 2023 Author Share Posted May 30, 2023 Eport G11 Link to comment Share on other sites More sharing options...
tblake05 Posted May 31, 2023 Share Posted May 31, 2023 If you lease the cantaloupe equipment, last I checked, their rates were way high compared to usatech and nayax. Maybe it’s time to switch. Link to comment Share on other sites More sharing options...
lacanteen Posted May 31, 2023 Share Posted May 31, 2023 I'm not familiar with the G11, but the prior models had a set of button pushes to initiate a hard reset. Call or email their tech service. @tblake05, Cantaloupe and USAT are one and the same. USAT rebranded as Cantaloupe about 2 years ago. Link to comment Share on other sites More sharing options...
tblake05 Posted May 31, 2023 Share Posted May 31, 2023 Wow, so USAT have the same rates as contelope? Last time I spoke to cantelope, it was because the USI equipment I bought had it already installed. When he told me the per swipe and montly rate I told him forget it and changed to Nayax. Link to comment Share on other sites More sharing options...
lacanteen Posted May 31, 2023 Share Posted May 31, 2023 29 minutes ago, tblake05 said: Wow, so USAT have the same rates as contelope? Last time I spoke to cantelope, it was because the USI equipment I bought had it already installed. When he told me the per swipe and montly rate I told him forget it and changed to Nayax. USAT is now called Cantaloupe. When USA Technologies acquired Cantaloupe they adopted the name for the whole company, mainly because they were in a bad stretch and were delisted for a while. They lost a lot of good people, some of whom now work for Nayax. Link to comment Share on other sites More sharing options...
tblake05 Posted June 1, 2023 Share Posted June 1, 2023 Did not know that! Wow! Link to comment Share on other sites More sharing options...
Khamz Posted June 1, 2023 Author Share Posted June 1, 2023 Thanks lacanteen. Did the hard reset and have not gotten the alert. Knock on wood. Thanks again Link to comment Share on other sites More sharing options...
lacanteen Posted June 1, 2023 Share Posted June 1, 2023 Glad to help. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now