Vendo V21 - loading support rack on

[Vendo Mike]

I was working with a bottler tech in the field last week. Of the 7 brand new machines we were looking over, 3 had door switch brackets that showed signed of damage from heavy weight applied to the bracket.  When I asked the bottler tech about it, he said some drivers like to put their foot on that while they hold the case of drinks on their knee.  I immediately pulled out the loading rack with a "wth?" look on my face.  He said "I know, I know, but some drivers don't know about it yet. "

Does everyone here know about the loading rack on V21?  For those of you that don't,  it's a metal bracket located on the front of the motor cover and pulling it out gives a place to rest your case during loading. 

[AZVendor]

I do, I do! It's kind of obvious when looking at the stack.  What else would it be, anyway?  But untrained route drivers don't so shame on that bottler.  They deserve to have damaged parts and pay for them.

[AngryChris]

I'm very aware and very thankful for it.  In fact, I believe the royals even stated that the limit on theirs is 2 cases of cans or 1 case of bottles.  However, I will admit that sometimes (in a pinch) a might put 2 cases of bottles on there!

Anyway.. since we're on the topic, I am sure that the width of the rack is lilmited due to the spacing of the columns, but I wish they were about 1-2 inches narrower so cases of cans didn't often want to fall down.  Seems like curving the rack inward slightly could potentially improve this but oh well.  I get around this by only pulling the rack out 3" so that nothing can fall through.

[Vendo Mike]

2 minutes ago, AngryChris said:

I'm very aware and very thankful for it.  In fact, I believe the royals even stated that the limit on theirs is 2 cases of cans or 1 case of bottles.  However, I will admit that sometimes (in a pinch) a might put 2 cases of bottles on there!

Anyway.. since we're on the topic, I am sure that the width of the rack is lilmited due to the spacing of the columns, but I wish they were about 1-2 inches narrower so cases of cans didn't often want to fall down.  Seems like curving the rack inward slightly could potentially improve this but oh well.  I get around this by only pulling the rack out 3" so that nothing can fall through.

I'll share this feedback with engineering.  If there's any other issues with V21, please share.  

[AngryChris]

4 minutes ago, Vendo Mike said:

I'll share this feedback with engineering.  If there's any other issues with V21, please share.  

If I were to recommend a potentially simple fix, it would be to make the rack one column width smaller.  I'd keep the right placement exactly where it is but move the rack on the left side to the right one column.  It wouldn't be centered but that's okay.  That's my opinion.  Otherwise, now that we operate about 50 of them, if I can think of anything I will report back.

[Vendo Mike]

54 minutes ago, AngryChris said:

If I were to recommend a potentially simple fix, it would be to make the rack one column width smaller.  I'd keep the right placement exactly where it is but move the rack on the left side to the right one column.  It wouldn't be centered but that's okay.  That's my opinion.  Otherwise, now that we operate about 50 of them, if I can think of anything I will report back.

Great idea.  

[Vendo Mike]

I shared your request for a thinner rack.  They thanked you all for the input.  Regarding a thinner version, they suggested to only pull the rack out partially to create a thinner place to rest the drinks to prevent them falling through.  

I'm assuming that will alleviate some issues but not all.