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Cash not registering in Crane 474

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We recently acquired a Crane National 474 with a bill acceptor that accepted cash just fine, but wouldn't register the credit. We tried trouble-shooting before eventually replacing it with another bill acceptor, but its still not registering cash. Since the replacement part was working fine in another machine, but not in the Crane 474, now we are left wondering what the logical next step would be to identify the source of the problem. Any idea where to start?

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What kind of DBV are you using?  Double check your dbv settings in the board to confirm you're set to the correct protocol. "MDB, Serial, Pulse" etc.  If the dbv and settings are correct, I would start looking that the harnessing and then the board.

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