Bblack2626 Posted November 2, 2023 Share Posted November 2, 2023 Hi, I noticed that when I use coins or cash to test my vending machine, the vended item is not recorded in the Nayax card reader app. Can the Nayax app only track inventory and profits on items purchased with a card? If not, how do I sync everything up? I haven’t set up my product map yet either, could that cause an issue in this instance? Link to comment Share on other sites More sharing options...
Vendo Mike Posted November 2, 2023 Share Posted November 2, 2023 It's likely that the equipment the reader is on is not reporting those sales. Our early equipment such as the Vendo 511 falls into that category. What kind of machine are you working on? Link to comment Share on other sites More sharing options...
Bblack2626 Posted November 2, 2023 Author Share Posted November 2, 2023 @Vendo Mike I believe it’s an AP LCM snack machine. I’ll attach a picture. The guy I bought it from used the same kind of card reader and didn’t mention it being an issue. Link to comment Share on other sites More sharing options...
Vendo Mike Posted November 2, 2023 Share Posted November 2, 2023 I think it will depend on your LCM as that line ran for a while. The previous owner may not have been worried about cash or didn't notice it wasn't being reported. Link to comment Share on other sites More sharing options...
AngryChris Posted November 2, 2023 Share Posted November 2, 2023 The stock LCM board can't send cash data. To get that info, you'll have to replace the board with something like an InOne kit. Link to comment Share on other sites More sharing options...
Bblack2626 Posted November 3, 2023 Author Share Posted November 3, 2023 (edited) @AngryChris I believe my machine has that technology currently. Is there some reason it wouldn’t be working properly? Edited November 3, 2023 by Bblack2626 Link to comment Share on other sites More sharing options...
AngryChris Posted November 3, 2023 Share Posted November 3, 2023 Why do you believe it has it already? If the display is red, it's the stock board. If it's yellow, it's likely InOne. If it's white, it's likely a ve kit. But a picture of the board inside will easily confirm any of this. Link to comment Share on other sites More sharing options...
Bblack2626 Posted November 3, 2023 Author Share Posted November 3, 2023 @AngryChris Yes, I don’t have a picture, but the board is InOne and the display color is yellow. It looks like maybe some cash was registered in the app, but the item vended isn’t popping up in the product map. Link to comment Share on other sites More sharing options...
Bblack2626 Posted November 3, 2023 Author Share Posted November 3, 2023 Yes, to be clear, I am now seeing the cash tracked in the Nayax app, but it’s still not tracking the item vended or inventory when the item is paid for using cash. Link to comment Share on other sites More sharing options...
tblake05 Posted November 4, 2023 Share Posted November 4, 2023 10 hours ago, Bblack2626 said: Yes, to be clear, I am now seeing the cash tracked in the Nayax app, but it’s still not tracking the item vended or inventory when the item is paid for using cash. There is a setting in nayax core that has to be turned on. I’ll see if I can find it. Link to comment Share on other sites More sharing options...
tblake05 Posted November 4, 2023 Share Posted November 4, 2023 Product map misc options MDB mapping by transactions to ON The last two I installed were turned off from nayax. Not sure why. All my previous devices were turned on from the start. Link to comment Share on other sites More sharing options...
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